McDonald's

3.3
1895 reviews
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Business Details

1909 Pendergrass Road, Sanford, NC
27330, United States
(919) 776-0133
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1909 Pendergrass Road, Sanford, NC
27330, United States

Hours

Reviews

3.3
1,895 reviews
5 stars
555
4 stars
402
3 stars
367
2 stars
160
1 star
411

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 30 minutes for orders, both in-store and drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Customer Service

While some customers praised the staff's friendliness and efforts to resolve issues, numerous complaints indicated a lack of professionalism and poor management.

Cleanliness and Sanitation

Several reviews pointed out unsanitary conditions in the restaurant and restrooms, contributing to a negative dining experience.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others reported cold or improperly cooked food.
  • AC
    Aleisha Bird Cole
    3 days ago
    5.0
    The food was hot and fresh. Service was quick. It was clean inside, including bathrooms.
  • JP
    jose ignacio aviles plata
    Dec 18, 2025
    5.0
    El sabor delicioso de siempre
  • JL
    Josh Liddane
    Dec 17, 2025
    3.0
    Needs new management. Sanitation rating is down. Takes FORever to get your food. Don’t bother going in, they only prioritize drive through and you’ll be waiting 30 minutes inside.
  • NZ
    Ni Zi
    Dec 6, 2025
    5.0
    They took forever, it was unclear who was being served. After, more than 30 minutes waiting on a tiny order I went up to the counter to ask why it was taking so long, they took immediate action to take care of me. They explained others were waiting too. One young man looked up my order and started filling it, another young lady got the drink while I waited on food. I felt like the care and concern they showed to try to get me served and out the door was really admirable. I understand these places can get busy, I appreciate they respected that I was busy too and really tried to fix the problem. Excellent customer service during a stressful time. Because they had a positive attitude, I'm a happy customer even after the wait.
  • RP
    Roberto Perez
    Nov 25, 2025
    1.0
    Worse area to stop for a quick meal, asked for 2 iced coffees just to wait 1 hour for them, could’ve gotten a noticed before that there isn’t nobody that can make them
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1909 Pendergrass Road, Sanford, NC?

McDonald's at 1909 Pendergrass Road is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery services 24/7 with options including curbside pickup, same day delivery, and no-contact delivery.