McDonald's

3.4
1659 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1001 Spring Ln, Sanford, NC
27330, United States

Hours

Reviews

3.4
1,659 reviews
5 stars
537
4 stars
364
3 stars
282
2 stars
135
1 star
341

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor communication, especially in the drive-thru.

Food Quality

While some customers praised the freshness of the food, many others complained about cold or incorrect items.

Staff Attitude

Reviews indicated a mix of friendly and rude staff interactions, with some customers experiencing disrespectful service.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions, including dirty restrooms and reports of pests.
  • HF
    Hello Fresh
    Dec 25, 2025
    5.0
    MERRY XMAS I SEE ALL THE NEGATIVITY BUT I'VE NEVER HAD A PROBLEM, POSSIBLY PEOPLE SHOULD SPEAK CLEARLY , NOT BE IN A HURRY I LOVE THIS PLACE & THE PEOPLE NOT SURE IF YOUR OPEN TODAY BUT ILL CHECK
  • BB
    Becka “Funsized” Bascomb
    Dec 21, 2025
    5.0
    This is the best McDonalds I have been to in a very long time. The food was hot, cooked correctly, not stale and amazing customer service. The lobby was dirtier than expected for the few amount of customers inside.
  • ZP
    Zachary Porter
    Dec 14, 2025
    2.0
    9 out of the 10 times I have used the driver through my order has been wrong. Don't understand how hard it is to do a basic job of taking and order and putting it together and getting it put correctly especially where its not busy.
  • DL
    Daniel Lujan
    Nov 30, 2025
    1.0
    Try to avoid this McDonald's, Everytime I come here I am not even making this up. 10-15 just to get an order that is incorrect and cold. They prioritize drive thru, so unless you have a car, they don't care about you. Have had moments where everyone is standing around waiting like 5 minutes just to get ketchup. Avoid at all costs!
  • OH
    Owen H.
    Nov 23, 2025
    1.0
    Every single time I visit this location, I order ahead on the app & select drive-thru, and per the app, they'll 'start prepping your order ahead of time so it's ready when you get here', and every single time I get to the window I'm immediately asked to park to wait for my food. Every single time, I end up waiting 10+ minutes, and 4 out of 5 times my order is incorrect, or somehow goes missing. I just waited 15 minutes, had 2 visits from an employee who initially brought me someone else's order, and 5 minutes later came back to ask me 'what did you order again?' after I'd shown them my app the first time they walked up with a bag of something that wasn't mine. Noticing any trends in how 'every single time' the service is terrible? What is the point of pushing people through the drive-thru to keep your service times artifiically low if you consistently make errors and cannot even keep track of the orders on your screen? This location needs to reassess what's important and stop advocating for fast drive-thru service times and start advocating for it's customer experience.

Frequently Asked Questions About McDonald's

What are McDonald's operating hours at 1001 Spring Ln, Sanford, NC?

McDonald's at 1001 Spring Ln, Sanford, NC is open 24 hours a day, 7 days a week.

Does McDonald's at this location offer delivery services?

Yes, McDonald's offers delivery services 24/7 with options including curbside pickup, same day delivery, and no-contact delivery.