Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times for food, both in the drive-thru and curbside pickup.
Food Quality
There were numerous complaints about cold or poorly prepared food, with some customers expressing dissatisfaction with the overall quality.
Customer Service
While some staff were noted as friendly and helpful, many reviews highlighted rude or unhelpful service, contributing to a negative experience.
Order Accuracy
Multiple customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
PT
Pearline Townes
5 days ago
4.0
Went to get a grinch meal and they sold out. Didn't offer me anything else or anything. The experience was terrible.
VJ
Vicki Johnson
Dec 23, 2025
4.0
It took a while to get our food. But it was fresh and hot. The people were very friendly.
SS
Sarah Smith
Dec 15, 2025
1.0
Speed is absolutely awful. I understand being busy but wow. Placing orders in advance doesn't even help.
AC
April Clarke
Dec 12, 2025
5.0
Thank you to the manager on duty this morning 12/12/25. My McDonald's app had a glitch and wouldn't allow my code to show, but money had been deducted from bank account. Thank you for SHOWING up, taking the lead and getting my meal. Great manager! I wish I had caught your name ... THANK YOU!
IB
Ian Butkovich
Dec 4, 2025
1.0
My girlfriend sat in the curbside pickup for an hour before she got her food. Ridiculous and all they said was sorry for the wait.