Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, particularly in the drive-thru, with long wait times for food.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor attention to detail from staff.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold or poorly prepared items, though some customers noted good food on occasion.
Customer Service
Customer service experiences varied widely, with some staff being friendly and helpful, while others were described as rude or indifferent.
Cleanliness and Atmosphere
The restaurant's cleanliness was mentioned positively by some, but others noted dirty tables and a chaotic environment.
LL
Lyrric
Nov 8, 2025
5.0
My grandson has sensory need so McDonald's fries is the only thing that he eats that his doctor says is okay. So without the local McDonald's where would we be. We are so blessed and thankful for them their service and all that they do for us whether it's curbside drive-thru or dine it in We are always welcome and they even gotten familiar without order for Kaiden.
SB
syana blackwell
Nov 4, 2025
1.0
Horrible overall. Food was disgusting and cold I know it’s mcdonald’s but it’s not that hard to fry frozen food and keep it warm. Everytime i go in there one guy worker always yelling at somebody and one time it was a female and she looked visibly uncomfortable at a table. Very slow drivethrough, made me wait 15 minutes for a big mac while’s there was no other people.
HH
Hannah Hannah
Oct 28, 2025
5.0
Quick and yummy, tho why do they not always have someone up front at the counter?
AM
Alexia2 Mendoza
Oct 22, 2025
1.0
Terrible customer service, every time I go they never understand what you're asking for, one person talks to you and another and they don't listen, they serve you reluctantly, I even went in at 4am and there was no one serving, I don't know what's wrong with them.
LB
Lisa Bowes
Oct 13, 2025
1.0
Drive thru line never moved. Sit there for 15 minutes and in the other lane could hear employee saying she was having a problem hearing the orders.