Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with food quality, including stale buns, cold fries, and incorrect orders.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and unprofessional behavior.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty tables and greasy floors.
Order Accuracy
Numerous reviews highlighted problems with order accuracy, including missing items and incorrect modifications.
Service Speed
Customers often noted slow service, particularly during busy times, leading to long wait times for food.
LC
Lee Craig
Nov 12, 2025
5.0
Good burgers 🍔
RG
Roger Green
Oct 24, 2025
1.0
I ordered a Big Mc fries and cheese burger today at 11:15. Both bums were stale and fries were cold. Rockwell McDonald's has gone to the dogs with food I was served today.
JB
Jennifer Bonds
Oct 10, 2025
5.0
I come here all the time, everyone’s always nice and I never have problems with my food.
DC
Destiny Crafter
Oct 4, 2025
3.0
The young girl working the window the last time I came was the sweetest! And the man in the first window today was great too!
The second window lady and the burgers we got…. Eh not so much 🥴