Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and frequent order mistakes.
Food Quality
Customers reported inconsistent food quality, with complaints about cold food, incorrect orders, and issues with specific menu items.
Cleanliness
Some reviews praised the cleanliness of the restaurant, while others noted unsanitary conditions and maintenance issues.
Drive-Thru Experience
The drive-thru service was frequently criticized for being slow and inefficient, with many customers experiencing long waits and order inaccuracies.
GL
Gina Locklear
Jan 1, 2026
3.0
Customer Service sucks. Alot of young people work there and they don't take there job or customers serious. Without paying customers like me and others they wouldn't have a JOB....
CB
Christie Bullard
Dec 7, 2025
1.0
Very rude very
GS
G Status
Dec 6, 2025
1.0
In the app it say this location is open till 4:59am for dinner I place an online order alil before 2am I get there they deny my order and said " you gonna have to cancel that" in a hateful voice. If you start serving breakfast at 2am let that be known in the app.
CC
Corazóncito
Dec 5, 2025
1.0
Poor customer service, cold food even during a rush
RR
rene reyes
Nov 23, 2025
1.0
Want to mcdonald's drive thru no one answered even though it says 24 hours drive through.
What are the operating hours for McDonald's Pembroke location?
McDonald's Pembroke is open 24 hours every day of the week.
During what hours is the drive-through service available at McDonald's Pembroke?
The drive-through at McDonald's Pembroke operates 24/7, every day of the week.
When can I order delivery from McDonald's Pembroke?
Delivery is available Monday through Thursday and Sunday from 6:00 AM to 11:00 PM, and Friday and Saturday from 6:00 AM to midnight.
What services does McDonald's Pembroke offer for pickup and delivery?
McDonald's Pembroke offers curbside pickup in addition to delivery and drive-thru services.
What payment methods are accepted at McDonald's Pembroke?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is McDonald's Pembroke located?
McDonald's Pembroke is located at 801 West Third Street, Pembroke, NC 28372, USA.
Can I order McDonald's Pembroke menu items online or through an app?
Yes, you can order online at mcdonalds.order.online or use their mobile apps available on Apple's App Store and Google Play.
What nearby dining options are close to McDonald's Pembroke?
Nearby dining options include Backyard Grill - Pembroke, Baskin-Robbins for ice cream, Slim Chickens for chicken dishes, Dunkin' for coffee and donuts, Flipped and Fresh sandwich shop, and CookOut for burgers.
What nearby places of interest can I visit before or after dining at McDonald's Pembroke?
You can visit the Museum of the Southeast American Indian, Livermore Library, or check out the University of North Carolina at Pembroke campus nearby.
Are there nearby services like salons or stores near McDonald's Pembroke that I can visit?
Yes, nearby services include T Classic Beauty and Barber Shop, The Hair Salon, Amy's Vintage Vibes thrift store, and The Computer Hospital for electronics repair.