Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
1,038 reviews
5 stars
445
4 stars
222
3 stars
188
2 stars
62
1 star
121
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and poor customer service, particularly at the drive-thru.
Food Quality
There were numerous complaints about cold food, incorrect items, and even raw meat in some cases.
Cleanliness
While some customers praised the cleanliness of the restaurant, others reported issues such as water leaks and unsanitary conditions.
Staff Performance
Feedback on staff varied, with some praising friendly and attentive employees, while others criticized unprofessional behavior and lack of accountability.
Management Concerns
Many reviews indicated a need for better management and training to improve service and order accuracy.
- RRrene reyes1 day ago1.0Want to mcdonald's drive thru no one answered even though it says 24 hours drive through.
- TLTammy LocklearNov 13, 20254.0They always put cheese!!!
- PBPT BrooksNov 9, 20252.0Why are employees adding water to the individual teas? The tea is inconsistent in flavor and now we know why. It's being over diluted and weakened.
- LCLakola CookOct 28, 20251.0A simple mobile order took 23 minutes to receive my latte at the drive thru. Then I didn’t even get a full cup after having to switch lattes because they don’t have pumpkin which was not a big deal but 23 minutes! Then to be told “I’ve been made it and sat it down here for someone to give to you”. I literally had to stop a worker in the parking lot because no one was answering the phone and no one came to check at the window. 😤
- JBJones BarnOct 17, 20251.0Terrible customer service. Immature children running the windows. Young manager taking no accountability and offering any resolution. Like it’s McDonald’s- I didn’t expect much but dang. 😂
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's Pembroke location?
McDonald's Pembroke is open 24 hours every day of the week.
During what hours is the drive-through service available at McDonald's Pembroke?
The drive-through at McDonald's Pembroke operates 24/7, every day of the week.
When can I order delivery from McDonald's Pembroke?
Delivery is available Monday through Thursday and Sunday from 6:00 AM to 11:00 PM, and Friday and Saturday from 6:00 AM to midnight.
What services does McDonald's Pembroke offer for pickup and delivery?
McDonald's Pembroke offers curbside pickup in addition to delivery and drive-thru services.
What payment methods are accepted at McDonald's Pembroke?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is McDonald's Pembroke located?
McDonald's Pembroke is located at 801 West Third Street, Pembroke, NC 28372, USA.
Can I order McDonald's Pembroke menu items online or through an app?
Yes, you can order online at mcdonalds.order.online or use their mobile apps available on Apple's App Store and Google Play.
What nearby dining options are close to McDonald's Pembroke?
Nearby dining options include Backyard Grill - Pembroke, Baskin-Robbins for ice cream, Slim Chickens for chicken dishes, Dunkin' for coffee and donuts, Flipped and Fresh sandwich shop, and CookOut for burgers.
What nearby places of interest can I visit before or after dining at McDonald's Pembroke?
You can visit the Museum of the Southeast American Indian, Livermore Library, or check out the University of North Carolina at Pembroke campus nearby.
Are there nearby services like salons or stores near McDonald's Pembroke that I can visit?
Yes, nearby services include T Classic Beauty and Barber Shop, The Hair Salon, Amy's Vintage Vibes thrift store, and The Computer Hospital for electronics repair.