Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
Details
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupAvailable
- BreakfastAvailable
Location
Hours
Reviews
3.1
709 reviews
5 stars
162
4 stars
144
3 stars
158
2 stars
87
1 star
158
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported issues with cold, stale, and incorrect food orders, while some enjoyed specific items like the sausage biscuits and frappes.
Service Speed
Many reviews highlighted slow service, particularly in the drive-thru, with some customers experiencing long waits.
Staff Attitude
Feedback on staff was mixed; some praised friendly service, while others reported rudeness and unprofessional behavior.
Cleanliness
Several customers noted unsanitary conditions, particularly in the bathrooms, and a general lack of cleanliness in the restaurant.
- CWCarolyn WestbrookJun 14, 20201.0We were everyday customers until they got a new manager. They never get our order right now. I asked to speak to the manager. He was very rude. When i asked what his name was, all he would tell me is"L". I have never dealt with someone so unprofessional. He doesnt need to be in management. He needs to be Terminated.
- PQPaul QuinnDec 20, 20184.0Great service. Some of my food was not warm enough to the center. At the corner of Glenburie Dr.
- JJJmackSep 3, 20182.0Bad service. Rude, was told to pull up, not asked and they already took my money so I couldn't drive off! First bad review!
- ACAlan CleggFeb 17, 20181.0There is one good thing about this McDonald's.. there is always some type of drama going on. If it's not the drug deals in the parking lot, it's the employee that just passed out and is now sitting in one of the booths (alone) while waiting for EMS to arrive. Nobody that works here seems to have any interest in working. They goof off, talk to each other and play around more than they interact with the customers. There's nothing like listening to the employees complain to each other about the amount of spoiled (incorrectly made or returned) food that is behind the counter. Oh yeah, slow service too. One star for the restaurant, 4.5 stars for the attitude and atmosphere, but only if you are into abuse. I wish that I knew who the owner of this franchise is - if they know how bad this place is and have so little interest in customer service, I think they should lose the franchise. I also wonder if McDonald's corporate cares about the reputation of the chain. I'm going to guess that nobody cares because it's "only that one".
Frequently Asked Questions About McDonald's - CLOSED
What are the current operating hours for McDonald's at 1002 E US Hwy 70, New Bern, NC?
This McDonald's location in New Bern is currently closed and not operating.
Where is McDonald's located in New Bern, NC?
McDonald's is located at 1002 E US Hwy 70, New Bern, NC 28560, USA.
Does McDonald's at this location offer delivery and curbside pickup services?
Yes, they offer curbside pickup, delivery, same day delivery, and no-contact delivery services.
What are the payment options available at McDonald's in New Bern?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is indoor dining available at this McDonald's?
Yes, indoor dining is available along with drive-thru and mobile ordering services.
What safety measures are McDonald's following amid the COVID-19 pandemic?
McDonald's follows local and federal regulations with contactless ordering options, mask mandates in high transmission areas, deep cleaning, and safety shields for protection.
Can customers earn rewards at this McDonald's location?
Yes, customers can earn points for free food through MyMcDonald's Rewards program.
What nearby restaurants can I visit around McDonald's at 1002 E US Hwy 70?
Nearby restaurants include Ruby Tuesday, Waffle House, Taco Bell, Burger King, and Carolina Grill, offering a variety of dining options for customers before or after visiting McDonald's.
Are there any nearby gas stations near McDonald's in New Bern?
Yes, nearby gas stations include EXPREZIT # 834, CITGO, and Shell, which can be convenient for customers refueling before or after dining.
What convenient services are available near McDonald's for local customers?
Close to McDonald's are UPS Access Point location for shipping needs, Advance Auto Parts for automotive support, and Craven Animal Hospital for veterinary care.