Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,261 reviews
5 stars
420
4 stars
249
3 stars
224
2 stars
96
1 star
272
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unhelpful staff, with many experiences of long wait times and incorrect orders.
Food Freshness
While some customers enjoyed hot and fresh food, others frequently received cold or improperly prepared items.
Operational Issues
Customers noted frequent operational problems, including cash-only transactions, lack of signage for closures, and inconsistent hours.
Cleanliness
Several reviews mentioned unsanitary conditions and a generally unclean environment.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendliness and efficiency, highlighting occasional good service.
- LHLorena HillDec 31, 20253.0Did drive through ordered 2 sausage egg and cheese biscuits. Biscuits are not what they used to be, the texture was different and not fluffy and yummy like before. Not sure if it was an "off day". When handed our food I said thank you and girl at window didn't say anything, 😂 coffee was good.
- WSWilliam SuttonDec 28, 20251.0Person that took our order was super rude. Food took 20 minutes for a Happy Meal and two cheeseburgers. Nothing fast about this place. Go to another Fast Food Restaurant if you want a good experience.
- DADeborah AshleyDec 21, 20255.0I enjoy their breakfast.
- DDDanny Hawk Jr (Danny)Dec 4, 20251.0Waited over an hour and a half at the curbside parking area after an hour I was told they were short staffed I had to call the store from the regular phone number then I was informed that curbside closes at 10:00 but on the McDonald's app for my location it says 11, after waiting an hour I was informed I had to go through the drive-thru after 11:00 p.m. at night and the line was backed up for another 30 minutes and nobody act like they cared didn't even have the courtesy to come out there and tell me they were short-staffed nobody could go out there and bring me any food but I saw the same guy that was on the phone standing out front shuffling his feet walking around doing nothing
- OJOlivia JNov 25, 20251.0Food is usually hot and fresh , the service is horrible. I pay extra for add-ons and they never put any up there. I had just a coffee order for curbside pick up and I sat outside for 20 minutes nobody delivered it so I went through the drive through waited another 15 minutes and by the time I got my coffee it was watered down from sitting so long so I explained that I wanted it remade because there was maybe 2 pieces of ice left and they got an attitude with me. Seems like 90% of the time I come to this McDonald's their employees are lazy and rude kids.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 2831 Neuse Blvd, New Bern, NC?
McDonald's at 2831 Neuse Blvd, New Bern, NC operates 24 hours a day, 7 days a week.
Does this McDonald's offer drive-thru service?
Yes, this McDonald's location offers drive-thru service 24/7.
Can I order delivery from this McDonald's location?
Yes, delivery is available 24 hours a day, 7 days a week, with options including same day and no-contact delivery.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's have a mobile app for ordering?
Yes, you can order using the McDonald's App available on iOS and Android platforms.
What types of services does this McDonald's offer?
This McDonald's offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
Where is this McDonald's located?
This McDonald's is located at 2831 Neuse Blvd, New Bern, NC 28562, USA.
Are there other fast food restaurants near this McDonald's?
Yes, nearby you can find other fast food restaurants including Burger King and Wendy's, ideal for customers looking for variety in the area.
What are some nearby amenities close to McDonald's at Neuse Blvd?
Nearby amenities include BP gas station, Family Fare convenience store and coffee shop, and Bitstop Bitcoin ATM, making it convenient for customers to fuel up, grab coffee, or access ATM services before or after visiting McDonald's.
Is there a place for fitness or relaxation near McDonald's?
Yes, nearby locations such as Johnnie Ray Kinsey Fitness Center and VIC Nails and Spa offer options for fitness and beauty services, complementing your visit to McDonald's.