Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,425 reviews
5 stars
447
4 stars
272
3 stars
290
2 stars
137
1 star
279
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Order Accuracy
Many customers reported frequent issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.
Food Quality
Several reviews mentioned cold or poorly prepared food, with complaints about items being served undercooked or not meeting expectations.
Wait Times
Customers consistently experienced long wait times for their orders, both in the drive-thru and for mobile orders.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions, including bugs and poorly maintained areas.
- JOJoel O2 days ago1.0Worst McDonald’s ever!! Came on a Saturday and sat in the drive thru for a McNugget meal over 20min they have 2 lines and the line barely moved the way the parking lot is set up I couldn’t pull out to leave after 15min
- RHRyan HobbsDec 29, 20255.0Honestly the best McDonald I’ve had in awhile, even during lunch rush, my two orders were prepared perfectly. Great atmosphere and employees!
- TGThee GlennDec 26, 20252.0The workers at the window are the only reason its not getting lower star. But I went this morning pancakes were hard on the edges and cold in the center. They only gave me 2 of the 3 pancakes that comes with the hot cakes. I didnt have time to go back to have them fix it and I didnt get a receipt. This has been the first time this ever happend to me at any mcdonald's. I have only been to this one 4 times and didnt have a issues tell today.
- JLJohn LynchDec 24, 20251.0Here is a $4 Large Fry from this location, they screw you in the drive through. I called and got the number to “Purcell Foods” left multiple voicemails and even sent an email but they never responded. They don’t care, their business model is rip customers off. No accountability, if you pay for a product you should get the full product.
- CACarolina AuditorDec 21, 20251.0Casher acted distant so I asked her what time do you close she said I don't work nights so I said what time do you open she said I don't know. I mentioned this to her manager and he said she didn't tell you because it's on the door. What a crazy world we live in today!
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 1703 Red Robin Ln, New Bern, NC?
The McDonald's location at 1703 Red Robin Ln, New Bern, NC, is open from 5:00 AM to midnight Sunday through Thursday, and from 5:00 AM to 2:00 AM on Fridays and Saturdays.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's offers drive-thru service daily starting at 5:00 AM. It closes at midnight Sunday through Thursday and at 2:00 AM on Fridays and Saturdays.
Can I order McDonald's for delivery or curbside pickup at this location?
Yes, McDonald's at this location offers delivery, curbside pickup, same-day delivery, and no-contact delivery services.
What are the delivery hours for McDonald's in New Bern?
Delivery is available daily from 5:00 AM to 10:50 PM Sunday through Thursday and until 11:50 PM on Fridays and Saturdays.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is WiFi available at this McDonald's location?
Yes, WiFi is available to customers at this McDonald's location.
Are there other restaurants near McDonald's at 1703 Red Robin Ln?
Yes, nearby restaurants include Don Pablos Tacos & Tequila, Arby's, Paula's Pizza & Italian Restaurant, Texas Steakhouse & Saloon, Waffle House, Pizza Hut, Mi Cabana, and Thee Catering Company.
Where can I get my car washed near this McDonald's?
Nearby car wash services include Tiki Express Car Wash, Shell, and Fisher Oil Company, which all offer convenient car washing options close to McDonald's.
What shopping options are available near McDonald's in New Bern?
Nearby shopping options include Citi Trends (department and women's clothing store), Bath & Body Works, Carpet One Floor & Home, and Tobacco House (liquor and tobacco shop).
How can nearby ATMs and financial services help customers visiting McDonald's?
Several ATMs and financial services such as Coinme, Byte Federal Bitcoin ATM, LibertyX Bitcoin ATM, CashPoints® ATM, and Western Union are close by, allowing customers easy access to cash or money transfer services during their visit to McDonald's.