McDonald's

3.3
1092 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1921 Neuse Blvd, New Bern, NC
28560, United States

Hours

Reviews

3.3
1,092 reviews
5 stars
334
4 stars
234
3 stars
198
2 stars
110
1 star
216

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and incorrect orders, leading to frustration.

Cleanliness

Several reviews highlighted poor cleanliness in the dining area and restrooms, with some customers expressing dissatisfaction.

Food Quality

While some customers enjoyed the food, many reported receiving cold or incorrect items, indicating inconsistency in food preparation.

Staff Attitude

Mixed feedback on staff behavior; some customers noted friendly service, while others experienced rudeness and lack of assistance.

Operational Hours

Customers expressed frustration over inconsistent operating hours and issues with drive-thru service, particularly during early morning hours.
  • SB
    Sarah Baxter-Waits
    Nov 2, 2025
    5.0
    Super friendly and great service!
  • MW
    Michael Weigle
    Sep 9, 2025
    5.0
    It's McDonald's, it's always a treat
  • BE
    Blake Ellis
    Aug 25, 2025
    1.0
    This is the worst fast food experience I have ever had! I came in with my 2 month old baby and he just got his shots today so he is fussy because he is not feeling good. I live an hour away so I came in briefly trying to change his diaper and get something quick to eat. First off I go into the bathroom and there is NO CHANGING TABLE so I had to change him in the sink.. 😩. Then I finally get done with that and go to order. Guess that there is no kiosk that works!! So I order on my app for table service table 109 because with all of this my baby is still crying and upset. I order my food and knowing my baby is upset and crying and I ordered TABLE SERVICE, they still called my name to make me go all the way across the restaurant with a whining baby to get my food. And I told her I didn’t have my drink which I ordered. I went back and sat down expecting for them to bring my drink to me and she gave me an empty cup!! Made me get up and go across the restaurant again with my crying baby and fill up an empty cup. I am never one to make bad reviews but this restaurant made me so upset and angry I had to make a whole google account to do this! I don’t recommend this McDonalds to anyone definitely go somewhere else!
  • JS
    Jennifer Stover
    Aug 17, 2025
    3.0
    Lack of help made service slow. Order said ready, however it took 15mins after wea proved from order ready for us to recieve our food.
  • AA
    Abbey
    Aug 17, 2025
    4.0
    I placed a mobile order and picked it up through the drive through. Their breakfast is always pretty good!

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 1921 Neuse Blvd, New Bern, NC?

McDonald's is open daily from 6:00 AM to 11:00 PM.

What are the delivery hours for McDonald's at this location?

Delivery is available every day from 6:00 AM to 10:50 PM.