Wendy's

3.5
1320 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2159 South Sterling St., Morganton, NC
28655, United States

Hours

Reviews

3.5
1,320 reviews
5 stars
456
4 stars
317
3 stars
198
2 stars
110
1 star
239

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, particularly at the drive-thru, with long wait times and rude staff interactions.

Order Accuracy

Many reviews highlighted problems with incorrect orders, including missing items and wrong food being served.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold or poorly prepared items.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, particularly in the bathrooms and dining area.

Staff Attitude

Customer service was often described as lacking, with reports of rude or unhelpful staff.
  • OT
    Oneishan Tate
    5 days ago
    1.0
    Stand around on the phone not doing nothing has ear pods in the ear
  • VF
    Vivian Freed
    6 days ago
    3.0
    Chicken sandwich was dried out and more often than not, my order is wrong.
  • MJ
    michael johnson
    Dec 17, 2025
    1.0
    Wendys morganton. The food is good but when I pay 25 for 2 meals I expect my fries to be filled and not half filled.. if you trying to save a buck you will lose in the end
  • TM
    Tammi McClendon
    Dec 7, 2025
    1.0
    I don’t do much fast food and, when I do, I never expect amazing service. I expect amazing fries maybe, but that’s about it and my expectations tend to be pretty low otherwise. So it took a lot for me to be shocked by the level of bad service I received from this Wendy’s. The guy at the drive thru was kinda abrupt and not polite, no biggie. I got a “take your order” and then a “pull around.” Par for the course. The girl at the window took my card without saying a word so I asked her if I could know how much she was about to charge my card since the guy on the intercom didn’t tell me either. Still no biggie. Then she hands me a bag, again, no speaking, so I assume that’s everything and I’m about to drive away when she says “oh wait” and she shoves another HALF WRAPPED sandwich out the window. I pull up and realize I had better check my order. Sure enough, there’s only two half filled containers of overcooked, cold fries, not three. I pull over and go inside. After being ignored for a while, a guy walks over to me and LITERALLY DOES NOT SAY A WORD this entire interaction. I tell him about my missing fry. He turns around and scoops some more of the cold, brown, shriveled fries into a container and walks over handing me the container (no bag but whatever at this point) and promptly walks away silently. I’m actually a little concerned that maybe the employees aren’t allowed to speak. When I walked in with our cold, dry, half wrapped food, I told my husband about my experience and he said “oooh you must’ve gone to the one off exit 105, everyone knows not to go to that one.” Then he reminded me that this was the Wendy’s where, a few months back, he and another customer stood for fifteen minutes waiting to order and literally never saw an employee that entire time and they both walked out.
  • HW
    Heather Williams
    Dec 7, 2025
    1.0
    UPDATE: me and my husband both ended up at the hospital last night with food poisoning I will be looking into what can be done I would say this Wendy's experience has probably ruined all Wendy's for me. I am very very very disappointed in this Wendy's and I will not be coming back The people that were doing the drive-thru were very rude you ordered a brownie batter Frosty with extra batter and you barely got drizzling in it I ordered three singles with only cheese and mayonnaise they didn't even get that right they put fries in the bag we ordered baked potatoes I sit in line for 20 minutes waiting on them to open up a bag of brownie mix this is ridiculous and if this is how you treat customers you don't need to be in business

Frequently Asked Questions About Wendy's

Is Morganton #8 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours of the Wendy's drive-thru in Morganton, NC?

The drive-thru at Wendy's Morganton location is open daily from 7:00 AM to 2:00 AM.