Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
2,323 reviews
5 stars
820
4 stars
505
3 stars
470
2 stars
190
1 star
338
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior from management.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold, soggy fries and improperly cooked burgers.
Cleanliness
Some customers noted that the restaurant was clean, but others mentioned issues with the lobby and drink station being messy.
Speed of Service
Several reviews mentioned long wait times for orders, particularly in the drive-thru, with some customers suggesting using kiosks for faster service.
- AVAdella Vue1 day ago1.0When people oder a chicken nugget you the service person needs to output a honey mustard souls with the chicken nuggets oder. Don't need to wait until they asked for souls.
- PMPatrick MilliganNov 8, 20251.0On two different occasions I have gone through the drive through, and the same employee has always been rude and not friendly. I did nothing to him. He just hands the food to me and turns his back to me. He doesn't smile or say anything. Why do people even go to McDonalds because the service is awful and the food is not as good as it used to be when I was growing up.
- SSShereeNov 6, 20255.0Very polite staff and speedy drive-thru!!
- UDUnknown DuckworthOct 23, 20251.0Went by to this McDonalds before 3:00 am the girl on window she was great but my sandwich buns were bit stale and hard to chew on..
- ESEsther SotoOct 22, 20251.0Evening manager is rude and unprofessional. They keep getting my order wrong and I never come back and when I finally did they wanted to throw my wrong order in the trash to get me a new one. My time is money, and having to drive all the way back for them to throw away the food is ridiculous. Talk about no compassion.
Frequently Asked Questions About McDonald's
What are the operating hours for this McDonald's location?
This McDonald's in Morganton, NC is open 24 hours every day, from Monday to Sunday.
Does this McDonald's offer delivery services?
Yes, delivery is available 24/7 with options including same-day and no-contact delivery.
Can I order McDonald's food through a mobile app?
Yes, you can order using the McDonald's App available on iOS and Android platforms.
Is there a drive-thru service at this McDonald's?
Yes, the drive-thru is open 24 hours every day at this location.
What payment options are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
It is located at 901 W Union, Morganton, NC 28655, USA.
What types of services does this McDonald's offer?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there other dining options near this McDonald's?
Yes, nearby dining options include KFC, Dunkin' Donuts, Moondog Pizza, Blue 42s Burger Bar, and Silver Creek Restaurant.
What nearby places can help customers find this McDonald's?
Nearby landmarks include Kimbrell's Furniture, LibertyX Bitcoin ATM, and Speedway gas station, which can help customers navigate to the McDonald's location.
Can I visit other nearby businesses for shopping while at this McDonald's?
Yes, nearby shopping includes VCOG Thrift Store, Dollar General, PreLoved + Lovelee Boutique, and Ollie's Bargain Outlet for a variety of retail options.