McDonald's

3.6
2336 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
901 W Union, Morganton, NC
28655, United States

Hours

Reviews

3.6
2,336 reviews
5 stars
825
4 stars
506
3 stars
474
2 stars
191
1 star
340

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Food Quality

Several reviews mentioned cold, old, or improperly cooked food, impacting overall satisfaction.

Cleanliness

Some customers noted cleanliness issues, particularly in the lobby and restroom areas.

Positive Experiences

A few reviews praised friendly staff and good food, indicating that there are occasional positive experiences.
  • DC
    Dennis Conatser
    6 days ago
    5.0
    Best McDonald's ever, clean, Great service and affordable.
  • KL
    Kristy Lacy
    6 days ago
    3.0
    Chances are they won’t give you your sauces or lemon you ask for but their accuracy is better than Sterling street.
  • LC
    Lyssa Camby
    Dec 26, 2025
    1.0
    I went thru the drive- thru a few minutes ago and the dude was very disrespectful
  • SP
    Sophia (Pheos)
    Dec 9, 2025
    1.0
    Whenever we go to this McDonald's, The majority of our orders are messed up. Ask for no ketchup, we get double the amount to where the burger is inedible. And either we dont get an item we ordered or its just completely wrong items. I don't know if people are being rushed to the point that they keep messing up but there definitely needs to be someone dou le checking these orders
  • TM
    Tyler Michaels
    Dec 8, 2025
    1.0
    Everytime I go here my fries are always old and cold and the mcchicken is always cold and old as well policy states that they are supposed to make fresh patties after 15 ins of being in the drawer something needs to be done abput this place

Frequently Asked Questions About McDonald's

What are the operating hours for this McDonald's location?

This McDonald's in Morganton, NC is open 24 hours every day, from Monday to Sunday.

Does this McDonald's offer delivery services?

Yes, delivery is available 24/7 with options including same-day and no-contact delivery.