Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
2,412 reviews
5 stars
901
4 stars
551
3 stars
448
2 stars
193
1 star
319
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including cold, undercooked, or improperly prepared items.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Positive Staff Interactions
Some customers praised specific employees for their friendly and helpful service, contrasting with the overall negative service feedback.
Inconsistent Experience
Customers expressed frustration over the inconsistency in food quality and service, with some visits being satisfactory while others were disappointing.
- SNSteven NewtonNov 16, 20255.0Wasn't McBad
- ASAngel S.Nov 14, 20252.0Not very clean, poor service, messed up my order and rushed to finish my order before I was done, rude staff
- MMMelissaNov 9, 20252.0Just ordered thru Doordash. I was missing food. My fries were 1/4 full. And my drink wasn't even filled all the way. And of course qhen I called 6 times there was no answer. Was NOT the dashers fault. The bag was completely sealed!
- MWMary WeltonNov 4, 20255.0Great staff very fast and friendly
- WLWill LeggOct 17, 20251.0Absolute worst experience ever had a micky ds. Fry was missing mcCHICKEN was raw and my sandwich with no cheese had 2 pieces of cheese on it. Not to mention the very rude people i dealt with while getting a replacement mcchicken. She was acting like she didnt just service me raw chicken. Absolutely disgusting place
Frequently Asked Questions About McDonald's
What are the regular opening hours of this McDonald's location?
This McDonald's location is open every day from 5:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's?
Delivery is available Monday through Friday and Sunday from 5:30 AM to 10:00 PM, and on Saturday from 5:00 AM to 10:00 PM.
Does this McDonald's location have a drive-thru and what are its hours?
Yes, it has a drive-thru open Monday to Thursday and Sunday from 5:00 AM to 11:00 PM, and Friday and Saturday from 5:00 AM to midnight.
What payment options does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services are available at this McDonald's?
This location offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
How can I order from this McDonald's online?
You can order online via their delivery link at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on both iOS and Android.
Where is this McDonald's located?
It is located at 2211 S Sterling St, Morganton, NC 28655, USA.
What popular coffee shops are near this McDonald's for before or after your visit?
Nearby coffee shops include Starbucks and Dunkin' Donuts, great spots to grab a coffee before or after your meal.
Are there any notable parks close to this McDonald's?
Yes, Pisgah National Forest Brown Mountain Overlook and Great Smokey Mountains National Park are nearby and perfect for outdoor activities before or after dining.
What other fast food or dining options are available near this McDonald's?
Nearby options include Cracker Barrel Old Country Store, Sonic Drive-In, Wendy's, LongHorn Steakhouse, Arby's, Pizza Hut, and El Paso Mexican Restaurant.