McDonald's

3.7
1226 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5167 US Hwy 70 W, Morehead City, NC
28557, United States

Hours

Reviews

3.7
1,226 reviews
5 stars
508
4 stars
277
3 stars
178
2 stars
90
1 star
173

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times.

Food Quality

Food quality was inconsistent, with reports of cold items, incorrect orders, and unsanitary conditions.

Cleanliness

Some customers noted cleanliness issues, while others praised the cleanliness of the restaurant.

Management Issues

Several reviews highlighted a lack of effective management and training among staff.

Positive Experiences

Despite the negative feedback, some customers had positive experiences with friendly staff and good food.
  • SN
    Stewie Naiman
    1 day ago
    1.0
    I went into this McDonald's a couple days ago and was pulled forward, & of course they forgot part of my order, I tried calling them and nobody answered. The next day I called and spoke to a nice lady who said that she wrote my name in their book and next time I came in they would give me replacements. I go there tonight and I talked to the manager and she tells me that my name wasn't in the book and that there was nothing she could do and that is was policy. She was very rude about it and acted like it was my fault because I couldn't remember the manager I spoke to and they have a lot of managers. I ordered through the app and the app can't give me a partial refund or credit or anything. This is absolutely ridiculous. No help whatsoever, what is the point of the "book" if you won't even put the info in it.
  • GT
    Gail Terkelsen
    Nov 10, 2025
    4.0
    Got my food fast but like any McDonald's, it was clear they didn't, want me around waiting for my ride looking like I am loitering.
  • HH
    Hungry Hippo
    Oct 31, 2025
    1.0
    Felt rushed in the drive-thru yesterday. The woman taking orders kept saying "anything else?" after every item I was ordering as if I was an inconvenience. I had my window down while waiting to pull up to the window and I could hear her she was treating others the same way when they were ordering. I called the manager to share the experience with them in a neutral friendly tone and it backfires and he says "I'll take it in consideration" like it's not an issue rushing people thru their orders. YOUR STAFF SUCKS when people call in.
  • ST
    Stevie TeeVee
    Oct 30, 2025
    1.0
    Walked in and ordered a fry at the kiosk. Simple right? Not here.After waiting 5 minutes, (at 8:30 pm mind you with workers on their phones reading text messages) I asked the girl on her phone could she get my order and she said wait a minute. So I did, and she gets on her phone and reads text messages staring at the order screen. I asked her again could she make a small fry and she said her screen was down. Well I had the receipt from where I paid so I told her and she looked at it and said there's nothing on here as if I was lying about a small fry. The receipt said "paid" on it. So she goes and gets the fry and bags it and throws it on the counter at me and walks away. UNBELIEEEEEEEEEEVABLE!!! What kind of management is going on here is my question or lack of should I say for an snot-nosed employee to act that way to their elder. I will be following up with how customers have been treated here at this location. Phone calls do wonders when you know what to say. 3 star rating on Google is not surprising AT ALL.
  • BB
    Bella
    Oct 13, 2025
    1.0
    I had just stopped by to get a kids mean and burger and fries. While I was in there, the man taking my order was rude. The kids' meal I had gotten was supposed to be plain with ONLY cheese but came with everything on it. My fries were cold and well as the other cheese burger. I would not recommend it at all

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's Morehead City?

McDonald's Morehead City is open 24 hours a day, seven days a week.

Does McDonald's Morehead City offer delivery services?

Yes, McDonald's Morehead City offers delivery services 24/7, including curbside pickup, same day delivery, and no-contact delivery.