McDonald's

3.3
1788 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
107 Gateway Blvd, Mooresville, NC
28115, United States

Hours

Reviews

3.3
1,788 reviews
5 stars
581
4 stars
378
3 stars
288
2 stars
144
1 star
397

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially in the drive-thru, with many waiting excessively long for their orders.

Order Accuracy

There were numerous complaints about incorrect orders, missing items, and poorly assembled food.

Food Quality

Feedback indicated inconsistent food quality, with reports of cold or undercooked items, as well as issues with freshness.

Customer Service

Many reviews highlighted poor customer service, including rude staff and lack of proper training.

Cleanliness

Several customers noted cleanliness issues, including unsanitary conditions in the dining area and restrooms.
  • MM
    Marina
    4 days ago
    1.0
    They close the dining room whenever they feel like even though it states until 11pm. Like at least change the hours! Then i went to drive thru and waited a whole 7 minutes before they spoke through the speaker. when i said finally I’ve been waiting for a while she said to go back around and wait more. I left and i never will come back.
  • JJ
    J
    Nov 15, 2025
    1.0
    Ordered door dash at night from this location received half of what I ordered. We drove to the location to receive our food or a refund. Staff answered the intercom with saying they are not accepting orders although they were open. Along with this, staff continuously states that the ice cream machine is not working, when other locations say that it is never working at this specific location and they are most likely lying about it to get out of working at night. (Order was at 2 am on 11/15/25) IN ADDITION: This was not the fault of door dash this was the locations fault. The doordash was sealed and had not been touched by the driver. With the owners reply, it shows that this location would rather accept the laziness of their workers and scam people out of the food they paid for than provide the service they said that they would.
  • SL
    Sharon Lasker
    Nov 14, 2025
    2.0
    Dining room was supposed to be open. It was 10:44 pm. It was closed.
  • RS
    Richard Studioso
    Nov 11, 2025
    1.0
    Lazy rude employees....food was terrible...avoid this McDonalds at all cost
  • RM
    Raylene Miles
    Oct 18, 2025
    4.0
    Mad a Big Mac into a double cheeseburger.. nuggets were hot n fresh 😋

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 107 Gateway Blvd in Mooresville, NC?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday, open 24 hours on Friday and Saturday, and open from 4:00 AM to 11:00 PM on Sunday.

During what hours is the drive-thru service available at this McDonald's location?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Wednesday, from 5:00 AM to 4:00 AM on Thursday, 24 hours on Friday and Saturday, and from 4:00 AM to 11:00 PM on Sunday.