McDonald's

3.2
741 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1090 Brawley School Road, Mooresville, NC
28117, United States

Hours

Reviews

3.2
741 reviews
5 stars
237
4 stars
151
3 stars
105
2 stars
53
1 star
195

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently reported poor service, including rude staff, slow response times, and frequent order mistakes.

Food Temperature

Many reviews mentioned receiving cold or improperly prepared food, leading to dissatisfaction with the meal quality.

Order Accuracy

A significant number of customers experienced issues with incorrect orders, missing items, and overall poor order management.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, including dirty dining areas and improper food handling.

Staff Attitude

Feedback indicated a lack of professionalism and courtesy among staff, with some customers noting rude interactions.
  • AM
    Angel Medina
    Jan 1, 2026
    1.0
    Ordered a McCrispy/Chicken Sandwich, usually comes with some type of fried buttermilk chicken. This sandwich came with chicken from a McChicken, if there was no chicken for a mccrispy then i should've got a refund instead of that nasty chicken.
  • KH
    kassidee heverly
    Dec 12, 2025
    2.0
    Stopped here the other day and ordered a large sweet tea, but was told they are out and asked me what else I would like. I don’t like soda very much so I took a couple seconds while I looked at the menu and was told “we close in 20 could you hurry up?” I understand having a rough day or even saying stuff like that while the mic is muted but saying it over the speaker? Lowkey disrespectful and I’ve had multiple bad experiences at this location. Will not be coming back
  • VV
    vladlozo1111
    Nov 18, 2025
    5.0
    It is a good place. When I go biking with my sone we stop by to eat something. They are friendly. Food is just like at all other McDonalds, not great and expensive but it is not their fault it is corporate business model.
  • GR
    Greg Ryan
    Nov 12, 2025
    1.0
    Service is consistently terrible. Place an order at drive through, the employee doesn’t read back the order or put it on the screen, just tells me to pull around. No one is at the first window, even though the sign says “pay here”. Go to the next window and the kid asked what I ordered. I told him my order, and he said he didn’t hear half of my order. I got annoyed and left, I can’t be bothered with this place. Owners must not care, the employees definitely don’t care.
  • KR
    Kelly Robbins
    Nov 10, 2025
    2.0
    This McDonald’s is horrible. They NEVER get the order right. Tell you to pull up and wait and forget about you. Food is cold. And the customer service is horrific. Some of the rudest people work here. Ever since Sharon left, this place has gone down the drain. No work ethic. Nobody cares. If overpriced, cold food with terrible service is your thing, stop by. Otherwise, skip it.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1090 Brawley School Road?

McDonald's at 1090 Brawley School Road is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, the McDonald's at this location has a drive-thru service open daily from 5:00 AM to 11:00 PM.