McDonald's

3.2
739 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1090 Brawley School Road, Mooresville, NC
28117, United States

Hours

Reviews

3.2
739 reviews
5 stars
236
4 stars
151
3 stars
105
2 stars
52
1 star
195

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, often waiting over 15 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong sizes.

Staff Attitude

Numerous customers noted rude or unprofessional behavior from staff, contributing to a negative experience.

Food Quality

Feedback indicated that food was often served cold or not prepared correctly, with some items described as subpar.

Management Issues

Several reviews pointed to poor management and training as contributing factors to the overall negative experiences.
  • VV
    vladlozo1111
    5 days ago
    5.0
    It is a good place. When I go biking with my sone we stop by to eat something. They are friendly. Food is just like at all other McDonalds, not great and expensive but it is not their fault it is corporate business model.
  • GR
    Greg Ryan
    Nov 12, 2025
    1.0
    Service is consistently terrible. Place an order at drive through, the employee doesn’t read back the order or put it on the screen, just tells me to pull around. No one is at the first window, even though the sign says “pay here”. Go to the next window and the kid asked what I ordered. I told him my order, and he said he didn’t hear half of my order. I got annoyed and left, I can’t be bothered with this place. Owners must not care, the employees definitely don’t care.
  • CJ
    Chris Johnson
    Nov 11, 2025
    2.0
    Cold frys cold burger an I had to wait for it 🤦🏾‍♂️
  • KR
    Kelly Robbins
    Nov 10, 2025
    2.0
    This McDonald’s is horrible. They NEVER get the order right. Tell you to pull up and wait and forget about you. Food is cold. And the customer service is horrific. Some of the rudest people work here. Ever since Sharon left, this place has gone down the drain. No work ethic. Nobody cares. If overpriced, cold food with terrible service is your thing, stop by. Otherwise, skip it.
  • JC
    Jay Clinard
    Nov 8, 2025
    1.0
    Ordered 3 combos. All of them edited.Yet they decided to make them all as such. Receipt shows everything right. Apparently means nothong.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1090 Brawley School Road?

McDonald's at 1090 Brawley School Road is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, the McDonald's at this location has a drive-thru service open daily from 5:00 AM to 11:00 PM.