McDonald's

3.4
2096 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
812 Winston Rd, Lexington, NC
27295, United States

Hours

Reviews

3.4
2,096 reviews
5 stars
708
4 stars
413
3 stars
367
2 stars
180
1 star
428

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Customers reported issues with food quality, including cold, undercooked, or incorrect items, leading to dissatisfaction.

Cleanliness

Several reviews mentioned unclean dining areas and restrooms, contributing to a negative dining experience.

Management Issues

Feedback indicated a lack of effective management, with reports of unprofessional behavior and inadequate staff training.

Inconsistent Experience

While some customers had positive experiences, many others reported significant issues, suggesting a lack of consistency in service and food quality.
  • DW
    Deborah Whited
    Nov 16, 2025
    5.0
    This is my favorite McDonald's in Rock Hill, SC. Better food and service than the other 2 close to me.
  • WA
    William Allen
    Nov 13, 2025
    1.0
    Flies on the wall, incorrect order, 30 min for a drive thru order. I work near this location and unfortunately frequent its drive thru. Absolutely horrid - 90% of the time the order is not right. Your order may have been given to someone else which then prompts a park and wait; which averages 15 min at least. Usually you have to go in and get it and when you do you practically reorder with someone who acts like they have no clue what you’re talking about. Not to mention the host of flies sunning themselves on the walls inside. One or two ok, but more than 10, I notice.
  • LI
    Lissa Ipock
    Oct 22, 2025
    5.0
    Yummy
  • TM
    Tonya Mace
    Oct 10, 2025
    1.0
    Absolute worst McDonald’s around Lexington. Three days in a row and apparently they don’t understand when you get a gravy biscuit that you need a fork to eat it with. Then you call back and the manager has a shitty attitude because you’re informing her of where her staff is falling short at. Very rude unprofessional management from that establishment will not go back.
  • RP
    Richard Price
    Oct 7, 2025
    5.0
    Convenient and fast.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's Lexington located at 812 Winston Rd?

McDonald's Lexington is open daily from 5:00 AM. Sunday to Wednesday, it closes at midnight. Thursday to Saturday, it stays open until 1:00 AM.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 812 Winston Rd offers drive-thru service open daily from 5:00 AM. Sunday to Wednesday, drive-thru closes at midnight, and Thursday to Saturday it closes at 1:00 AM.