McDonald's

3.4
2112 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
812 Winston Rd, Lexington, NC
27295, United States

Hours

Reviews

3.4
2,112 reviews
5 stars
714
4 stars
413
3 stars
368
2 stars
186
1 star
431

What are people saying?

AI-generated from recent customer reviews

Sanitation Issues

Multiple customers reported unsanitary conditions, including flies, dirty dining areas, and food safety concerns.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and poor attention to special requests.

Service Speed

Customers consistently noted long wait times in both drive-thru and dine-in, with some experiences exceeding 30 minutes.

Staff Attitude

Reviews highlighted a mix of friendly and rude staff, with many customers expressing dissatisfaction with service quality.

Food Quality

Several reviews mentioned issues with food quality, including cold items, overcooked food, and incorrect preparation.
  • JA
    Janeithy Arellano
    Jan 2, 2026
    1.0
    I came here on December 31, 2025 and ordered a Carmel iced coffee. Just as I was about finishing my drink I took a sip and felt something weird so I spit it out and there was a WORM and it was alive. I also found a hair in my food. This is disgusting and unacceptable, DO NOT go there, it is not sanitary at all.
  • WB
    Westleigh B
    Dec 31, 2025
    1.0
    This is one of the more disgusting locations located in Lexington, NC. Just about every single time we come here, we spend a good amount of money. We always end up having food left out of our bags, half of our food will be cold due to them waiting on other food to cook; and if we have to park and wait for the drive-thru, they will come out and walk the entire parking lot letting everyone's food get cold while they pass out multiple orders which casues our food to be icy by the time we get ours. The service is horrible, although there is some very nice respectful people working here once in a while. The resturant, inside and out, is almost always filthy, trashy, oily, flies flying around, and it seems as if some of the workers are in the same condition. The food is usually edible but you will have a large belly ache after. I would highly advise against eating at this location, the hwy 8 location is always much better!!
  • JJ
    John
    Dec 30, 2025
    1.0
    I have been here on multiple occasions and never had a good experience. I always dread coming here if I have to. The worst time here I was in the drive thru and had to wait in the parking lot 25 minutes for my food that I also had to go inside to get.
  • SM
    Steven Mahala
    Dec 10, 2025
    2.0
    I'm not impressed with this McDonald's. On several occasions I didn't receive what I ordered and it seems to be some sort of hassle nearly every time I go there. I do not recommend
  • CP
    Chris Paschal
    Dec 9, 2025
    5.0
    I was in a hurry and it seemed like they somehow knew that but my order was perfect instead of just slapped together with the mustard, ketchup, onions, and pickles all piled right in the center of the sandwich and everything was fresh

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's Lexington located at 812 Winston Rd?

McDonald's Lexington is open daily from 5:00 AM. Sunday to Wednesday, it closes at midnight. Thursday to Saturday, it stays open until 1:00 AM.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 812 Winston Rd offers drive-thru service open daily from 5:00 AM. Sunday to Wednesday, drive-thru closes at midnight, and Thursday to Saturday it closes at 1:00 AM.