Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
2,368 reviews
5 stars
864
4 stars
472
3 stars
464
2 stars
202
1 star
366
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude or inattentive staff, with several instances of poor service and unresolved complaints.
Food Quality
Numerous reviews highlighted issues with food quality, including cold or incorrect orders, and complaints about cleanliness.
Wait Times
Customers frequently mentioned long wait times for food, both in-store and at the drive-thru, leading to frustration.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good food, indicating that experiences can vary significantly.
- WWWickedwomen66Jan 6, 20265.0Food was hot and tasted great
- SJShannon JenkinsDec 20, 20252.0Waited 19 minutes for our food! After 12 minutes, we asked about our meals and where told "we are working on it." Even if each item was cooked fresh to order, it doesnt take 19 minutes! The fish is ordered well was cold, buns where stale. The only part good about this meal was they did give me fries without salt like I asked.
- BBBlueDec 20, 20253.0Food was great. Roxana was rude because she said she was busy.
- AHAshlyn HatfieldDec 13, 20251.0everyone is SOOOO rude and unaccommodating. obviously none of the managers care because almost every single time i come here they are rude and literally seem dumb and im not even trying to be mean to them but like every worker sounds like it’s there first day and they hate their life. they mess up my order 9 out of 10 times! if you can go to the one on winston rd still bad but better than this place, seriously a joke
- KHKathy HarrisonDec 2, 20252.0November 29th 2025..I gave my brother a coupon to use..from survey bogo sandwich reward.an the girl at the drivethru..refused to take it! Said they didn't take them.i know they have before an its one of theirs.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 1708 Cotton Grove Rd, Lexington, NC?
McDonald's at 1708 Cotton Grove Rd operates daily from 5:00 AM to midnight.
What are the delivery service hours for this McDonald's location?
Delivery is available Monday to Wednesday and Sunday from 5:00 AM to 11:30 PM, and from Thursday to Saturday until 12:30 AM.
Does this McDonald's offer drive-thru service and what are its hours?
Yes, drive-thru service is available daily from 5:00 AM until midnight at this location.
Which payment methods are accepted at this McDonald's?
Payment options include American Express, Apple Pay, Android Pay, Cash, Discover, Mastercard, and Visa.
What pickup and delivery services does this McDonald's support?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order food from this McDonald's?
You can order online via their delivery URL or through the McDonald's app available on iOS and Android.
Are there any other fast food restaurants near this McDonald's?
Yes, nearby fast food restaurants include Bojangles', KFC, Cook Out, Wendy's, and an additional McDonald's.
Is there a convenient place to fuel up your vehicle near this McDonald's?
Nearby gas stations include Rushco Markets, Shell, Mobil, bp, and Marts To Go - Lexington for fueling and quick store needs.
Where can I visit for coffee or breakfast nearby after dining at McDonald's?
You can visit Waffle House nearby for breakfast and coffee options in the area.
Does this McDonald's have a loyalty program or rewards?
Yes, McDonald's offers the MyMcDonald's Rewards program where customers can earn points towards free food.