McDonald's

3.5
2352 reviews
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Business Details

1708 Cotton Grove Rd, Lexington, NC
27292, United States
(336) 357-5007
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1708 Cotton Grove Rd, Lexington, NC
27292, United States

Hours

Reviews

3.5
2,352 reviews
5 stars
858
4 stars
471
3 stars
461
2 stars
199
1 star
363

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food being cold, incorrect orders, and overall poor quality, including complaints about undercooked items and unsanitary conditions.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rude behavior and poor handling of complaints.

Order Accuracy

Numerous reviews highlighted problems with order accuracy, including missing items and incorrect modifications, leading to customer frustration.

Cleanliness

Several customers noted cleanliness issues, particularly in the dining area and restrooms, which detracted from their overall experience.

Service Speed

Customers frequently mentioned long wait times for food, both in-store and through the drive-thru, impacting their overall satisfaction.
  • JD
    Jay Dee
    Nov 15, 2025
    5.0
    Quick and easy
  • JM
    jessie mills
    Nov 11, 2025
    2.0
    Instead of playing back there in the back and discussing everybody's life in a problem that they have going on the workers need to be focusing on getting the food into the bags and making sure that the food is made correctly before it is dropped into a bag you'll sit out here in the curb service forever I know I've had to go in several times just to grab my food that was just sitting there because there was so many people waiting in line because they're just not on top of their skill this sucks when you're in a hurry they shouldn't call it fast food anymore just call it when you get it
  • EF
    ethan fenderson
    Nov 5, 2025
    5.0
    Kind service, good food, and it was done before my soda was full.
  • IR
    Isabella Reynolds
    Oct 30, 2025
    1.0
    It freaking sucked today, your stupid chicken nuggets weren’t even crispy, like no one tried, and your double cheeseburger with nothing, it also sucked, it was messy, too much ketchup, whoever made my food today, you don’t deserve a raise, it SUCKED.
  • RW
    Ryan Walters
    Oct 28, 2025
    5.0
    Kendra is the best! She's super sweet and always willing to solve problems for her customers. She makes you want to come back to this McDonald's
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Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 1708 Cotton Grove Rd, Lexington, NC?

McDonald's at 1708 Cotton Grove Rd operates daily from 5:00 AM to midnight.

What are the delivery service hours for this McDonald's location?

Delivery is available Monday to Wednesday and Sunday from 5:00 AM to 11:30 PM, and from Thursday to Saturday until 12:30 AM.