Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted consistently rude and unprofessional staff, with many customers experiencing long wait times and incorrect orders.
Food Quality
Customers reported frequent issues with food being cold, poorly prepared, or missing items, leading to dissatisfaction with the overall dining experience.
Management Issues
Several reviews pointed to poor management practices, including lack of training for staff and failure to address customer complaints effectively.
Cleanliness
Multiple customers noted unsanitary conditions, including dirty facilities and improper food handling, contributing to a negative perception of the location.
LL
Lana
1 day ago
1.0
very rude, never get the order correct and instead of customer being right, they are always correct and customer is wrong!! I order fish sandwich without cheese and tartar sauce. after paying I look at my receipt and didn't see the changes to fish sandwich. at the pick up window we were told to pull up to number 1 to get our order . well it was never corrected and the lady who brought out our order looked at us like we were crazy like what was she supposed to do? worst service ever almost as worse as the McDonald's on shipyard and Carolina beach Rd!! real close though!!!
LL
La
Dec 29, 2025
1.0
This is the dirtiest McDonald's I have ever been too. I have had numerous bad experiences, bad service and bad food. I guess I am going to take my business elsewhere. I kept thinking it would get better but it keeps get worse.
SK
S.M. Kennedy
Dec 26, 2025
1.0
When is this location going to get better!!! Tried to use AP to get a sandwich with a free fry.of course they rang it up and it was wrong I asked her to correct and she rang it up again and the price doubled... Clearly these people are not trained correctly... Who is the manger they need to go??
TE
Tim Evans
Dec 26, 2025
1.0
I ordered a quarter pounder and was told to please drive to space #1 and that would bring it out to me. I waited for 15 mins and nothing. I finally just drove off. It’s not worth it. If you have to want 15 mins for a burger then this place shouldn’t be in business
JW
jerry wellner
Dec 17, 2025
2.0
Food once you got it was on par with McDonald's. It's nothing to write home about. This particular interior design for a McDonald's does no favors for staff or customer. The staff is almost hidden behind an ugly yellow industrial looking rack which receives orders, ordering your food through the giant IPad like screens instead of interacting with an employee is cold and impersonal, and in no way guarantees better accuracy. When I had to walk to the actual register instead of using their computer kiosks, one of rhe loud young women seemed deeply annoyed that sje had to speak to menat first, she warmed to politeness, but while I sat in the restaurant most of the crew cackled and carried on loudly. I. Short bad design makes these new McDonald's a disappointing experience foe the customer, and isolates the staff so when they are doing more than just obeying the computer and pushing the at best average fare offered by McDonald's they are not pleased. Do not reccomend. Drive through for a hot large fry and the best Coca-Cola in the fast food industry otherwise skip entirely.
What are the regular business hours of this McDonald's location in Leland, NC?
This McDonald's is open daily from 5:30 AM to 11:00 PM, with Friday and Saturday closing times at 10:00 PM.
When is the drive-through open at this McDonald's in Leland?
The drive-through operates daily from 5:30 AM to 11:00 PM, except on Friday and Saturday when it stays open until midnight.
Can I get McDonald's food delivered from this location?
Yes, delivery is available daily from 6:00 AM to 10:30 PM.
Does this McDonald's offer curbside pickup service?
Yes, curbside pickup is available at this McDonald's location.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru?
Yes, this McDonald's features a drive-thru service for customer convenience.
What nearby dining options can I visit besides McDonald's?
Nearby eateries include Applebee's Grill + Bar, The Fuzzy Peach Frozen Yogurt Bar, McAlister's Deli, and Arby's for various dining experiences.
Are there any entertainment or art venues close to McDonald's in Leland?
Yes, Wine & Design and Wine and Design are nearby venues offering paint and sip experiences, art galleries, and more.
Which health and wellness services are located near McDonald's?
Nearby health and wellness services include Miller & Associates Family Dentistry, Ocean Health Center (chiropractor), Core Physical Therapy, and The zZzen Den LLC (massage therapy).
How can I order McDonald's food using mobile apps or online?
You can order through the McDonald's app available on iOS and Android, or use their online ordering link at https://mcdonalds.smart.link/mjuu1ggdi for convenient mobile ordering and delivery.