McDonald's

3.2
1652 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
108 Village Rd, Leland, NC
28451, United States

Hours

Reviews

3.2
1,652 reviews
5 stars
493
4 stars
321
3 stars
294
2 stars
127
1 star
417

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Customers reported dirty tables and unsanitary food conditions, including raw or improperly cooked items.

Management Issues

Frequent mentions of ineffective management and lack of staff morale, leading to disorganized service and employee attitudes.

Food Quality

Several customers expressed disappointment with the quality of food, including cold items and incorrect orders.
  • CB
    Christian Bock
    4 days ago
    1.0
    Manager is extremely rude and disrespectful she has absolutely no place working in any sort of customer service environment I moved here a few months ago and every single time I come to this location it’s strictly for the convenience
  • CO
    Cater Odum
    5 days ago
    1.0
    Ordered on my app and it did not ring up app price. I asked to speak with a Mgr. She argued with me that I didn't. Even her cashier told her I did but she refused to give it to me at the app price. I asked for the home office number and she said they were just bought by a new owner. So I got my money back and I left. She was so rude. We don't ever plan on going back Even though we only live approximately 3 miles away.
  • CF
    Christina Flynt
    Jan 4, 2026
    1.0
    Just turn around if you see this girl working. She is rude, always messes up orders, has meltdowns where coworkers have to pick up slack and has the worst customer service. I have delt with her several times and prior to her working here I have never had a problem with the quality, quickness, and customer service. I let it slide for a while because everyone has bad days and its a job dealing with the general public. Eventually you stop making excuses and hold the person accountable. Will definitely be making the effort to go somewhere else if she is working. Being kind is free
  • JC
    J Cee
    Dec 27, 2025
    1.0
    Waited 45 minutes for an order I put in in the app at 430am. Someone finally came to the intercom. Already paid for, right location, at 515am and said they switched to breakfast at 5am. WHY THE HELL CAN I STILL ORDER THE DAMN THING IF YOURE GONNA HAVE ME WAIT AND HOUR TO TELL ME YOU DONT HAVE IT???
  • NW
    nick white
    Dec 20, 2025
    1.0
    Very disappointing experience. The staff can be heard “cutting up” and laughing while trying to take orders. Meanwhile, they have a full line wrapped around the building. Will not return for evening shift service. Absolutely unacceptable and the worst part is I haven’t even received my food yet. I’ve been in the line long enough to think and type an elaborate review

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 108 Village Rd, Leland?

McDonald's at 108 Village Rd, Leland is open 24/7, every day of the week.

Does this McDonald's offer drive-through service?

Yes, this McDonald's location has a drive-through that is open 24 hours, 7 days a week.