McDonald's

3.7
661 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1480 Jag Branch Boulevard, Kernersville, NC
27284, United States

Hours

Reviews

3.7
661 reviews
5 stars
274
4 stars
154
3 stars
102
2 stars
38
1 star
93

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Customer Service

Feedback on staff attitude was mixed, with some praising friendly service while others noted rudeness and poor management.

Food Quality

There were numerous complaints about food being cold, poorly prepared, or not fresh, although some customers did report positive experiences.

Cleanliness

The restaurant was generally noted as clean, but there were instances of unclean bathrooms and messy dining areas.

Pricing

Several reviews mentioned rising prices and perceived declines in food quality, leading to dissatisfaction.
  • JR
    JP R
    4 days ago
    1.0
    Check out the yelp review average. I would avoid this location if you are white because the servers are very rude. I paid for food and they wouldn’t give me my food only gave me and orange drink and yelled at me saying “you want ICE” over and over. Avoid this location!!!
  • DM
    Diego Méndez
    Dec 24, 2025
    5.0
    One of the best McDonalds I have been to in a while they never get my order wrong and the workers are usually nice.
  • CP
    Carlton Prince
    Dec 15, 2025
    1.0
    Went the the drive thru last Friday night. Ordered a double cheeseburger. I would not feed to my dog. Cold, cheese not even melted. If you can't provide the same level of service you provide during the day just close at night.
  • RA
    Ron Ateshian
    Dec 8, 2025
    2.0
    Food cold after 5 minute wait
  • LH
    Lisa Hess
    Dec 5, 2025
    1.0
    Line was long pulling up. but that's OK. My complaint was about the food. Not cooked well and not put together well at all. I ordered QUARTER POUNDER MEAL and a 10 piece chicken nuggets. Given wrong soda and the sandwich was not put together nicely and all my fries weren't not golden crispy. more like golden soggy. how can that be? isn't the fryer set on a timer? 10 piece chicken nuggets were not so hot half kind of cold. again how can that be? May have been busy. but I didn't complain about that at all. The young lady working in the drive thru window was not a happy camper. I did not eat my soggy fries and only 4 chicken nuggets were hot. Jag Branch needs better night management.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 1480 Jag Branch Boulevard?

McDonald's is open daily from 5:00 AM to 10:00 PM.

What are the delivery hours for this McDonald's location?

Delivery is available Monday through Saturday from 5:00 AM to 12:30 AM, and on Sunday from 5:00 AM to 11:30 PM.