Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
2,134 reviews
5 stars
866
4 stars
509
3 stars
351
2 stars
144
1 star
264
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are friendly and helpful, while others are reported as rude and unresponsive.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Food Quality
Inconsistent food quality; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared food.
Cleanliness
Concerns about cleanliness in dining areas and restrooms, with some reports of unsanitary conditions.
Speed of Service
Service speed varies; some customers experienced quick service, while others faced long wait times.
- SBSteven BrownJan 2, 20265.0Good customer service and the inside was very clean.
- MRMarie RaymondDec 23, 20253.0Meh it's McDonald's what else is there to say?
- TSThe Kriner ScoopDec 21, 20255.0I go to this McDonald's all the time and they always come through! Thank you!
- KHkim howellDec 16, 20251.0Highway 66 McDonald's I said thank you when I took my order from the staff. She said absolutely nothing. Dario and Chick-fil-A could teach this person something in plain kindness
- LSLC ScottDec 7, 20253.0McDonald's has tendency to never customize your order. Examples: kids meal yot ask for 2 apples to replace the fries. You ask for 2 barbecue sauce and they either don't give any or the wrong flavor. After repeating your order to them, they still get the order wrong. Another example is a plain fish sandwich, just fish in a bun. They give you a fish sandwich with tartar sauce and cheese. The just don't either care, hear you but not listening to you. So many are just rude. You say thank you and some will just shove your order out the window. AND it's not always a language barrier. That's just rude and unacceptable.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 1400 Heartland Dr, Kernersville, NC?
McDonald's is open 24 hours a day, seven days a week, including holidays.
Does this McDonald's location offer delivery services?
Yes, this location provides delivery services 24/7 with options including curbside pickup, same day delivery, and no-contact delivery.
Is there a drive-thru available at this McDonald's?
Yes, the drive-thru at this location is open 24 hours a day, every day of the week.
Can I order from McDonald's using a mobile app?
Yes, you can order using the McDonald's App available on both Apple App Store and Google Play Store.
What payment options does McDonald's accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where can I view the menu for this McDonald's?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Are there any hotels near this McDonald's location?
Yes, nearby hotels include Sleep Inn Kernersville I-40, Hampton Inn Kernersville, and Holiday Inn Express & Suites Kernersville South by IHG.
What other fast food options are nearby this McDonald's?
Nearby fast food and restaurants include Subway, Dunkin', Wendy's, and Dairi-O, providing a variety of choices in the area.
Are there convenient stores or gas stations near McDonald's at 1400 Heartland Dr?
Yes, nearby convenience and gas stations include Quality Mart and Speedway, which might be useful for quick stops before or after your McDonald's visit.
Is WiFi available at this McDonald's?
Yes, WiFi is available for customers at this McDonald's location.