Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,471 reviews
5 stars
490
4 stars
325
3 stars
261
2 stars
117
1 star
278
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders, including missing items and wrong food.
Service Speed
Many reviews highlighted long wait times for food, both in the drive-thru and inside the restaurant.
Food Quality
Feedback indicated inconsistent food quality, with some customers receiving cold or poorly prepared items.
Customer Service
While some employees were praised for their friendliness, many reviews noted a lack of customer service and engagement from staff.
Cleanliness
Several customers mentioned dirty conditions in the restaurant, including bathrooms and dining areas.
- TSToby SpainDec 26, 20251.0The employees there never listen. They always get my order wrong or they don’t put what I ordered in the bag. If you try to order 2 of the same thing they always assume it’s just one. Don’t go to the McDonalds in Kenly they’re incompetent
- MPMatthew ParkerDec 20, 20251.0I was just in this McDonald's on 30 minutes ago and ordered something as simple as you can order. A sausage biscuit with egg and a peppermint hot chocolate. What I got was something covered in cheese, and some kind of tea. The cover was loose on the Tea which luckily I caught at the last minute, but I ended up throwing away the order. I should have known something was wrong because the woman asked me specifically was I having a specialty drink and I said yes a peppermint hot chocolate, and she said one of those peppermint things, and walked away. She returned with a cup that was too small, was not hot chocolate, and while everything looked wrong, I didn't have time to check it I had to get back on the road. So I guess the lesson learned here is, at this McDonald's thoroughly check your order before you leave.
- SSStealthWS6Dec 16, 20253.0Ice cold ac and it's winter. Don't come here if you have muscle issues. You'll be spasming before you leave
- JBJune Kelli BarkerDec 15, 20251.0Skip this location when travelling I-95. Ordered from kiosk up front, registers were closed, staff was MIA. Except for an employee taking her break and yelled to the back 'you have customers'. 20 minutes after ordering from kiosk our food was ready. It was 3:35PM. Not noon. No huge lunch crowd. The employees I did see looked panicked and stressed out, hopefully this was one bad day rather than the norm.
- JMJacob MartinNov 30, 20251.0Great staff, very friendly. 1 star for one reason: Frappe machine is down, and that’s the only reason I stopped here. Simple as that
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 400 S Church St, Kenly, NC?
The McDonald's in Kenly, NC is open from 5:00 AM to 11:00 PM from Monday to Saturday, and from 6:00 AM to 11:00 PM on Sundays.
Is the McDonald's at 400 S Church St open 24 hours for delivery?
Yes, delivery is available 24 hours a day, seven days a week at this McDonald's location.
Does this McDonald's location offer drive-thru service?
Yes, the McDonald's at 400 S Church St operates its drive-thru 24 hours a day, seven days a week.
Can I order from McDonald's using a mobile app?
Yes, you can order using the McDonald's App, available on both the Apple App Store and Google Play Store. Additionally, online ordering is available via the provided delivery URL.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer curbside pickup service?
Yes, curbside pickup is available at the McDonald's located at 400 S Church St, Kenly, NC.
What nearby fuel stations can I visit before or after dining at McDonald's?
Nearby fuel stations include Exxon, Oasis Mart, DM Hales Pit Stop, Circle K, Pit Stop, BP America, CITGO, and Moore's Convenience. You can conveniently fuel up before or after your meal at McDonald's.
Are there other dining options near this McDonald's in Kenly, NC?
Yes, nearby dining options include another McDonald's, Subway, Hwy 55 Burgers Shakes & Fries, Taquería Tenangos, The Smoothie Bar, and Hunt Brothers Pizza, offering a variety of cuisines to choose from.
What convenience or retail stores are located near McDonald's Kenly?
Nearby convenience and retail stores include Oasis Mart, Circle K, Moore's Convenience, Dollar Tree, and Redbox, providing options for quick shopping or entertainment.
What services can I utilize at McDonald's Kenly besides dining?
Apart from dining, this McDonald's offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi to enhance your experience.