McDonald's

3.2
1309 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6501 Monroe Road, Indian Trail, NC
28079, United States

Hours

Reviews

3.2
1,309 reviews
5 stars
422
4 stars
240
3 stars
193
2 stars
111
1 star
343

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising friendly staff while others report rudeness and poor handling of issues.

Food Quality

Inconsistent food quality; some customers enjoyed hot and fresh meals, while others received cold or undercooked items.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Cleanliness

Generally positive remarks about cleanliness, though some reviews noted issues with the restaurant's condition.

Speed of Service

Varied experiences with service speed; some customers reported quick service, while others experienced long wait times.
  • SB
    Sergiy Borovich
    3 days ago
    1.0
    I went through the drive through and when I came home, two of the ordered sandwiches were missing.
  • HP
    Heather Podhorsky
    Nov 1, 2025
    2.0
    Fries dumped in bag again! Chicken sandwich was alright. Bun smashed again. I just understand why they smash the buns. I've worked for McDonald's as a manager. There not supposed to smash the buns. What commercial have you seen where the buns are smashed down.
  • SO
    Sydney Olivarez
    Oct 27, 2025
    5.0
    The employees are always so helpful and nice!
  • BM
    Blaine McLauchlin
    Oct 23, 2025
    5.0
    Solid McDonald’s that consistently makes good food
  • DH
    Donna Helms
    Oct 23, 2025
    1.0
    Forgot to put syrup in the bag for pancakes. Food was not hot. Maybe Luke warm. Not a happy camper.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Indian Trail, NC?

McDonald's in Indian Trail, NC is open 24 hours a day, 7 days a week, including delivery and drive-thru services.

Does McDonald's offer drive-thru services at this location?

Yes, this McDonald's location offers drive-thru service 24/7 for your convenience.