Outback Steakhouse

Reviews

• TT

  thefullercup

  5 days ago
  1.0
  Walked in and a teenage boy who would rather be home playing video games sat us or rather tossed our menus on a table a said “here”. 10 minutes later we still had not seen a server so we left and went to Hickory Tavern where we were greeted with a smile and our server was there when we got to our table. Y’all need a restaurant 101 refresher course. This manager should be fired!
• JL

  John Leno

  6 days ago
  1.0
  Came in tonight and right off the bat the service was very bad I sat at the bar waiting for about 10 minutes before anyone came to me to take my order I ordered a drink took them about 15 minutes to get it I finally ordered some food. I got the 12 ounce New York strip with green beans and sweet potato. When my food came out it was wrong. They brought me a regular baked potato. I told the waitress that it was wrong. She took my plate back there fixed. It gave me a sweet potato went to go mix My sweet potato up and it wasn’t done. It was hard so I did not want to send it back because I was hungry. Ate my green beans and then cut into my steak. It was supposed to be medium rare cut into it and it was well done so I called the waitress back over. I said excuse me this is wrong as well. She apologized took it back. came back upfront to me and said is there anything else that we can do? I said no not at this time just fix my food. She said well we took care of the bill for you and I said that’s not what I wanted you to do just fix my food so next you know the manager comes up and she asked me what was wrong with my food I said the steak was well done when it was supposed to be medium rare in my sweet potato was hard as a rock and she goes OK let me go get that fixed and I’ll bring it back out to you. They never brought me any food back the waitress came up and she says is there anything else we can do for you and I’m like no she goes. OK well have a good night I ended up stopping at a store and getting freaking macaroni and cheese for dinner probably won’t ever come back to this outback again and I’ve been here multiple times. This is the first time that this has ever happened to me.
• JT

  John Tomai

  Nov 16, 2025
  1.0
  Roaches were climbing the wall at the table next to us. The lady and gentleman at the table next to us screamed when she saw roaches the size of my thumb climbing the wall in her booth and promtly removed themselves. Our server said its "typical" of restaraunts. Within a minute, multiple tables cleared the restaurant. I will never go to this restraunt again!
• CE

  Carolina Lawn Enhancement

  Nov 10, 2025
  5.0
  It’s rare these days to walk into a restaurant and immediately feel like the people running it care, not just about the food but about the whole experience. That’s exactly what you get every time at this Outback Steakhouse, and the reason we keep coming back. From the moment you walk in, everything runs like clockwork. The place is spotless, the staff is sharp, and the service never misses a beat. The credit for that kind of consistency goes straight to Manager Kimberly, who clearly takes pride in keeping this place operating at a level most restaurants only dream about. You can tell she sets the tone, friendly, professional, and always on point. In a time when good customer service feels like it’s disappearing, this location is proof that it still exists. Every visit reminds us why this Outback stands out, not just for the great food but for the people who make it feel like more than just another meal. Keep it up, Kimberly. You and your team are the reason we keep coming back.
• KL

  Katie Long

  Oct 27, 2025
  1.0
  Dined here last night. Sam was absolutely awful. I have thought about not returning but I love outback and it’s the only one in my area. She has no sense of customer service skills. She’s horrible when running the store as a manger, and she’s an even worse bartender and server. I can’t seem to figure out how she has a job at all. I came in and dined with a few friends. My friend order a drink and instead of her telling her she doesn’t have the ingredients to make it she just gave her a random drink. When I asked her what she did she said she didn’t know she just through something together that she thought would taste like it. (I’m confused) so imagine paying for a drink that was nothing like what you ordered. Also as far as food, she took our order, somewhere in between came back to tell me they were out of the food items I ordered so I asked to see a menu again so I could replace the order.. she never came back to take my order. Instead all my friends food came out and I just sat there and watched them eat. They were done by the time she came back to our table. This is not my first bad experience with her or this restaurant. She needs to be fired and along with whoever else is running this restaurant, everytime I come here I leave completely frustrated. I am completely embarrassed that I even suggested to my friends to come here. This might be my final straw.

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