McDonald's

3.6
1475 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
14220 Boren Street, Huntersville, NC
28078, United States

Hours

Reviews

3.6
1,475 reviews
5 stars
593
4 stars
297
3 stars
225
2 stars
107
1 star
253

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food.

Customer Service

Feedback on staff behavior was mixed, with some praising friendly service while others noted rudeness and unprofessionalism.

Food Quality

Customers frequently mentioned inconsistent food quality, with complaints about cold or poorly prepared items.

Cleanliness

Several reviews highlighted the cleanliness of the restaurant, contrasting with experiences at other locations.

Service Speed

While some praised fast service, others experienced long wait times, particularly for drive-thru and mobile orders.
  • AS
    Alex Slabukha
    3 days ago
    5.0
    This is just McDonald's. Nothing special, but reliable and decent quality.
  • YL
    your boi leo
    Nov 11, 2025
    1.0
    McDonald’s manager i think keeps says no outside food when im literally eating McDonald’s, leave me alone its not that serious
  • JG
    Jim Guidry
    Nov 10, 2025
    1.0
    Don’t go thru their drive thru if you’re in a hurry.
  • AW
    Aly Ward
    Nov 8, 2025
    3.0
    Its alright this mcdonalds got make over a while back to fit the cafe asthetic and it's pretty nice. I don't holdy standards high for fast food customer service I've had mixed experiences but I wouldn't say any of them have been terrible
  • MJ
    Martine Jordan
    Oct 21, 2025
    1.0
    I normally have a good experience at this location, my fries are always fresh, however, my order was messed up and when I asked to speak to a manager (Stacy) about it, she began rolling her eyes and frowning her face, I was completely taken back by how unprofessional she was. Trust me guys that lady (Stacy) is rude, I mean belligerent and does not need to work in any customer service jobs, I'm sure that's her character because she did not have a care in this world about my order being messed up.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 14220 Boren Street, Huntersville, NC?

McDonald's operates daily from 5:00 AM to 11:00 PM, with extended hours until 1:00 AM on Fridays and Saturdays.

When is the drive-thru available at this McDonald's location?

The drive-thru is open Monday through Thursday from 5:00 AM to 11:00 PM, Friday and Saturday until 1:00 AM, and Sunday from 5:00 AM to 11:00 PM.