Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,844 reviews
5 stars
655
4 stars
351
3 stars
287
2 stars
148
1 star
403
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor and rude service, particularly at the drive-thru, with some employees displaying negative attitudes.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and food served cold or improperly prepared.
Wait Times
Customers experienced long wait times in the drive-thru and for mobile orders, often leading to frustration.
Management Issues
Several reviews indicated poor management and staffing problems, contributing to the overall negative experience.
Inconsistent Quality
Food quality varied significantly, with some customers receiving fresh and hot meals while others reported cold or poorly prepared food.
- SDS D1 day ago2.0If you’re assigned to orders on drive thru your two main jobs is to not have side conversations the customers hear and accurately type in the order. My cashier did not do this and it resulted in my order being incorrect. And that was after her taking 4 orders in a row from the right lane including a person who just arrived way after me. The manager made the inconvenience right but only after a back a forth which included “What’s wrong with her giggling on the mic” Really… Stop condoning bad behavior because that’s your homegirl. We know what goes down on breaks. But when it’s go time in a breakfast rush tighten up to reduce basic mistakes. I told her my order twice because of course she was having a side conversation and not really paying attention. And after a 40 second pause came back laughing on the mic and still didn’t hear my order correctly. But of course I’m the big bad problematic customer.
- BMBilly M4 days ago2.0French fries are never filled up fully, ALWAYS 3/4 full. If I pay for a large, fill the thing up!! If I order via mobile app, and choose to bring to my table, quit being LAZY and walk it to my table. People with disabilities shouldn’t have to come up to the front registers to pick up their food because you are too lazy to do your job. Tables are very dirty, always, no matter the time of day. Slow food service. Drive thru isn’t any better. Always have to go inside to get food order corrected. Management should be held accountable here. A very poor example of a McDonald’s.
- JAJason ADec 28, 20251.0Depressing. Under staff… whoever own this franchise needs to do better. This guy is doing all by himself in the drive thru. I would not come back here.
- CBChris BraxtonDec 25, 20253.0sandwiches 🥪 be jacked up wrong orders like its not on the screen in front of em 😒
- ZZZachDec 12, 20251.0Spent over 25 minutes in the drive through just now before just leaving. Didn't get yo place an order, but 25 minutes for McDonald's is absolutely horrible service, even if I had gotten to order. Never attempting this place again, because this isn't the first time the drive through has taken more time than necessary to be acknowledged.
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location in Huntersville, NC?
This McDonald's operates daily from 5:00 AM to 11:00 PM.
What are the delivery hours for McDonald's at 10249 Cane Creek Drive?
Delivery is available Monday through Thursday and Sunday from 5:00 AM to 11:45 PM, and on Friday and Saturday until 12:45 AM the next day.
Does this McDonald's location offer a drive-thru and what are its hours?
Yes, the drive-thru is open daily from 5:00 AM, closing at midnight Monday to Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
How can I order McDonald's for pickup or delivery?
You can order via the McDonald's App, their online delivery site at https://mcdonalds.order.online/business/-5579, or use quick links for mobile ordering.
What payment methods does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Are there any loyalty or rewards programs available?
Yes, customers can earn points for free food through MyMcDonald's Rewards.
What services does this McDonald's offer?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
What fast food options are near this McDonald's?
Nearby fast food options include Bojangles, another McDonald's, and Bojangles' chicken restaurant, providing alternatives for a quick meal in the area.
What automotive services are available near McDonald's at 10249 Cane Creek Drive?
Close options include Sam's Xpress Car Wash, Exxon gas station, Firestone Complete Auto Care, and Hendrick Lexus Northlake, useful for vehicle cleaning, fueling, repairs, or purchases.
Are there convenient stores or other amenities near this McDonald's?
Yes, 7-Eleven, Shell gas station with convenience store, Sam's Mart, and Western Union for money transfer services are nearby, providing additional convenience.