McDonald's

3.4
2432 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3000 North Main Street, Hope Mills, NC
28348, United States

Hours

Reviews

3.4
2,432 reviews
5 stars
832
4 stars
488
3 stars
404
2 stars
201
1 star
507

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 20 minutes, both in the drive-thru and for curbside orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor attention to detail, leading to customer frustration.

Staff Attitude

Numerous customers noted unprofessional behavior from staff, including rudeness and lack of acknowledgment, contributing to a negative dining experience.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant and bathrooms, indicating a lack of proper maintenance.

Food Quality

Customers expressed dissatisfaction with food quality, citing cold or improperly prepared items, which diminished their overall experience.
  • FF
    Felicia Faison
    Jan 4, 2026
    1.0
    This was a drive-thru purchase: sausage egg mcmuffin combo. The hash brown was really good and crunchy. The sprite was good and strong (didn't taste like it came from a dirty fountain/nozzle. My sausage mcmuffin had an egg shell in it. At first I was thinking "it happens", but when I took another bite and another bite.... more egg shells. Y'all gotta do better! And what happened to the sausage n gravy biscuit? That's what I really wanted.
  • JB
    Jodi Birdow
    Dec 29, 2025
    5.0
    I sat in the drive thru parking for 20 minutes thinking it was curbside thinking it was curbside parking I had to go inside and get my order the young man told me I was in the wrong parking spot politely and respectful thank you my food was cold by then but no big deal it was my fault
  • KK
    Kristopher Houghton (Kris)
    Dec 28, 2025
    1.0
    You know things are bad when they are getting lectured during the shift and then they tell you they can't give you the breakfast order even though on weekends it ends at 11 and you're in the line at 10:04 exactly. Usually I wouldn't do this but this McDonald's is so incompetent. What should have been, maybe giving them the benefit of the doubt, a five minute order turned into an almost thirty minute order. I'm baffled this place hasn't closed down. Honestly you're better off just waiting in a huge Starbucks line. At least then you are most definitely going to get your food at some point. This was ridiculous. Time is money and the people here don't get that.
  • MM
    Mark Moore
    Dec 17, 2025
    1.0
    Every time we order from here 90% of the time we are missing items or entire orders. From simple things to no straw with a drink. To missing an entire double quarter pounder. We never get good service. We have spoke to several people who claim they are managers about how there is no care in this place. Nothing gets done about it. We just want good food at a good value. This isn’t it.
  • GG
    Gee
    Dec 13, 2025
    1.0
    If I could give no stars I would. I HATE this McDonald's. People here DO NOT care about their job. At least the night shift doesn't. Waited for over 10 mins at the speaker, no one greeted me. Then, someone accidentally clicks their microphone on. Heard every word of talking crap and playing around. I had a line behind and beside me. They dont care!!!!! You lost money, you lost a customer. McDonald's, you're paying people who dont give a crap about their job or serving people. Terrible terrible. It is not hard to work at McDonald's.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Hope Mills?

McDonald's in Hope Mills is open 24 hours a day, 7 days a week.

Does this McDonald's location have a drive-thru?

Yes, this McDonald's has a drive-thru open 24/7.