Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
2,352 reviews
5 stars
925
4 stars
554
3 stars
422
2 stars
161
1 star
290
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising friendly and efficient service while others report rude staff and poor communication.
Food Quality
Food quality is inconsistent, with some customers receiving hot and fresh meals, while others report cold, poorly prepared, or incorrect orders.
Cleanliness
The cleanliness of the restaurant is frequently criticized, with reports of dirty dining areas and restrooms.
Order Accuracy
There are numerous complaints about incorrect orders and missing items, particularly with online and mobile orders.
Speed of Service
Service speed is inconsistent, with some customers experiencing quick service while others report long wait times.
- KLKim LeonhardtNov 7, 20255.0Order was correct and quickly completed.
- RHRon HessOct 29, 20255.0Great breakfast. We were hungry. Thank you. mcDonalds.
- MHmo hOct 26, 20251.0Takes forever to get your food and then when you finally get your food it's a 50% chance that I'll be incorrect. Customer service is terrible. Language barrier is not an issue as they are bilingual but they talk about their customers in another language so unprofessional and disrespectful. The food tastes horrible it's cold most times. The price doesn't match the quality of the food. I'd say skip this location when possible. It's not worth the stress.
- DBDeana BallOct 19, 20255.0Good food Friendly service
- KLKim LandryOct 12, 20252.0A fast food restaurant should not be that nasty. Yes, I said “nasty”. For goodness sake it’s only 8am. If Hubby hadn’t already picked up our order before I came inside I would’ve said nope, let’s get out of here.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's in Hillsborough, NC?
McDonald's in Hillsborough is open from 5:00 AM to midnight Monday through Wednesday, from midnight to 11:59 PM Thursday through Saturday, and from 4:00 AM to midnight on Sunday.
Can I order delivery from this McDonald's location? If so, when is delivery available?
Yes, delivery is available from 5:00 AM to 11:30 PM on Monday through Wednesday and Sunday, and 24 hours from Thursday through Saturday.
Is there a drive-thru service available at this McDonald's? What are its hours?
Yes, the drive-thru is open from 5:00 AM to midnight Monday through Wednesday, 24 hours Thursday through Saturday, and 4:00 AM to midnight on Sunday.
Does this McDonald's support curbside pickup?
Yes, curbside pickup service is available at this location.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
It is located at 400 E Churton St Ext, Hillsborough, NC 27278, USA.
How can I place an order online or via mobile app for this McDonald's?
You can order online at https://mcdonalds.smart.link/mjuu1ggdi or use the McDonald's app available on the Apple App Store and Google Play Store.
What nearby gas stations can I visit before or after dining at McDonald's?
Nearby gas stations include BP, BP America, Circle K, Shell, and Daniel Boone Shell, making it convenient to fuel up when visiting McDonald's.
Are there other fast food restaurants close to this McDonald's?
Yes, there are other fast food options nearby such as Hardee's, Wendy's, and Waffle House if you're looking for alternatives.
What nearby attractions or services could I visit in Hillsborough around McDonald's?
You can check out places like Pinewood Station, Ashford Lakes, Sozo Life Ministries, or the Holiday Inn Express Hillsborough for accommodation and local landmarks around this McDonald's.