McDonald's

3.6
2137 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2065 Hwy 70 SE, Hickory, NC
28602, United States

Hours

Reviews

3.6
2,137 reviews
5 stars
836
4 stars
464
3 stars
363
2 stars
162
1 star
312

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and lack of acknowledgment from employees.

Order Accuracy

Many customers reported consistent issues with incorrect or incomplete orders, leading to frustration and disappointment.

Cleanliness

Several reviews mentioned unsanitary conditions and a messy environment, impacting the overall dining experience.

Food Quality

Feedback varied on food quality, with some customers receiving cold or improperly prepared items, while others noted hot and fresh food.

Management Issues

There were complaints about management, including unprofessional behavior and inadequate training of staff.
  • ZR
    Zachary Riggs
    4 days ago
    1.0
    How do ypu not have regular black coffee as a "cafe" that advertised to have coffee. Wasted my time stopping here.
  • EF
    Ellie Friend
    Dec 30, 2025
    4.0
    I ordered the 6 dollar value meal with a burger but instead received a chicken sandwich. The cashier seemed very scattered. I don't blame her because it was pretty busy today. She was friendly though. I am not sure if this was her fault but yeah... my order was messed up.
  • JW
    James W.
    Dec 28, 2025
    5.0
    Like I mentioned in another McDonald's review, they're all pretty much the same, the only difference is the people who work there and whether or not they care how they do their job, same ingredients, same cooking appliances, and supposedly the same training, but I doubt that all McDonald's crew members get adequate training and I'm certain that the training they do receive isn't being enforced otherwise my order would always be right my burger wouldn't be pink in the middle and I wouldn't have to pull into a holding spot because drive through can't keep up.
  • JW
    James Weiss
    Dec 28, 2025
    5.0
    Like I mentioned in another McDonald's review, they're all pretty much the same, the only difference is the people who work there and whether or not they care how they do their job, same ingredients, same cooking appliances, and supposedly the same training, but I doubt that all McDonald's crew members get adequate training and I'm certain that the training they do receive isn't being enforced otherwise my order would always be right my burger wouldn't be pink in the middle and I wouldn't have to pull into a holding spot because drive through can't keep up.
  • KI
    Koby Isenhour
    Dec 20, 2025
    1.0
    Terrible service everytime I go here Refuse to answer the phone got 2 burgers and had no bacon on my BACON quarter pounder this place needs to be shut down

Frequently Asked Questions About McDonald's

What are the general operating hours of McDonald's at 2065 Hwy 70 SE, Hickory, NC?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sunday.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sunday.