McDonald's

3.3
1710 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6700 Kee Lane, Harrisburg, NC
28075, United States

Hours

Reviews

3.3
1,710 reviews
5 stars
543
4 stars
335
3 stars
269
2 stars
135
1 star
428

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior.

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Food Quality

Several reviews mentioned cold or stale food, with complaints about the freshness and preparation of items.

Mobile Ordering Issues

Customers experienced significant problems with mobile orders, including unfulfilled orders and lack of assistance from staff.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and noted positive experiences with food quality at times.
  • EK
    Evey Kampe
    Nov 16, 2025
    3.0
    I mean fine but normalize flurrying mcflurries
  • SS
    splash
    Nov 7, 2025
    1.0
    Last Saturday at approximately 3:30 AM, I ordered a medium Quarter Pounder meal via mobile pickup at McDonald’s. The meal included fries, a beverage, and other accompaniments. While consuming the meal, I noticed a long hair entangled in the fries. This discovery was highly unpleasant, as I had already consumed a significant portion of the meal before noticing the hair. Although it is understandable that the staff may be fatigued at that hour, maintaining hygiene standards is paramount. The packaging was greasy, the fries were limp, and the presence of a hair in the food further compromised the overall quality. Consequently, I lost my appetite immediately.
  • AF
    Anahi Flores
    Oct 30, 2025
    1.0
    Just had one of the most worst and also emotional experiences, I have gone to this location numerous times. I get employees love to talks about customers but the lack of professionalism was crazy. I know it was my mistake I was going to drive off without my frappe but there was a cafe behind me therefore I scooted up a bit and waited for them to get their food and then go grab my frappe. As I go which I was only a few feet away I hear the Hispanic lady which I thought was very kind up until I heard her talk so poorly about me I am Mexican American and speak both English and Spanish. She proceeded to talk insulting me calling me crazy telling her coworker “La gente está más loca que yo esa se fue sin llevar su frappe” keeps talking about me until she realizes im in front of her trying to laugh it off. I look at her at tell her yup that happens to be me (the crazy one) no apologies no nothing just tried to laugh it off after insulting me.
  • TC
    The Food Critic
    Oct 28, 2025
    1.0
    There’s always a order issue and attitude problem that has to be addressed never seem like they want to work
  • RR
    ryan
    Oct 27, 2025
    3.0
    I wouldn’t go here if you’re looking to collect monopoly pieces with your food. Most of the items that should qualify for the game at this location don’t have the stickers on them.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 6700 Kee Lane, Harrisburg, NC?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's have a drive-thru service and what are its hours?

Yes, the McDonald's offers drive-thru service which is available 24/7 every day of the week.