McDonald's

3.2
1699 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
Hoover Road & Hwy 17, Hampstead, NC
28443, United States

Hours

Reviews

3.2
1,682 reviews
5 stars
484
4 stars
330
3 stars
294
2 stars
153
1 star
421

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and unhelpful service, with instances of rude staff and long wait times.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold fries, raw meat, and poorly prepared items.

Cleanliness

Several customers noted cleanliness issues, particularly in restrooms and food preparation areas.

Speed of Service

Customers frequently mentioned slow service, especially in the drive-thru, with long wait times reported.
  • MP
    missy pritchard
    2 days ago
    5.0
    Food was hot and good. Dining area was clean.
  • SM
    Sam Mullens
    Nov 14, 2025
    1.0
    Consistently the worst mcdonald's i've been to in the united states. Not a single time in the year that i've been coming to this location Have I been able to come to the drive through on my way home from work around ten o'clock at night and it not take forty five minutes for them to serve five cars. Absolute incompetence. I have never in my life Seen a mcdonald's staff that gets overwhelmed by three or four cars. 10pm should be the fastest drive through time of the day. But somehow they manage to make it look like the dinner rush consistently. I just thought I'd edit and add a little update.Not only did I just wait forty five minutes in the drive through for a coke And some fries, but they also topped it off with the ultimate disrespect and didn't even give me fresh fries.So as I pulled off, I realized that they were cold. And who in their right mind is gonna go sit through that drive through again. I do not make good money and I was depending on my dinner tonight, using one of my rewards on the app.And my reward was utterly wasted with disgusting.Soggy, cold fries, then not even my air fryer, could save. .so its noodles tonight
  • SW
    Shannon-Corey Washington
    Nov 4, 2025
    1.0
    Terrible customer service a joke even for a McDonalds. …. Placed a breakfast order online … unable to fulfill it … proceeded to then order at the drive thru window ….. told me they don’t have my order after paying for the order …. Non of the workers have a clue what’s going on
  • MH
    Melissa Hulbert
    Nov 3, 2025
    3.0
    I went to get certain items and wanted to use my app promos the manager was the one who took my order but made me feel uncomfortable like I was bothering her when I stated that I was there to get some peel n play tickets she failed to mention they didnt have any on any product they sold. Complete waste of my money and could have gone without the hurt feelings however it was a lady in the back that informed me about not having the peel and play tickets wish I had of asked her first 😢 💔
  • JB
    Jason Bloomfield
    Oct 27, 2025
    1.0
    First McDs raises prices on cheap food, then I get parked for a big Mac..20 minute wait for that?! Do you self a favor keep driving..there other places that got their stuff together, cheaper, and much better else where .

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Hampstead, NC?

McDonald's Hampstead is open daily from 5:30 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.

Does McDonald's offer drive-thru service and what are its hours?

Yes, McDonald's Hampstead has a drive-thru open daily from 5:30 AM to 11:00 PM, extended to midnight on Fridays and Saturdays.