Whataburger

3.6
846 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Location

Whataburger
3415 East Franklin Boulevard, Gastonia, NC
28056, United States

Hours

Reviews

3.6
846 reviews
5 stars
403
4 stars
98
3 stars
96
2 stars
80
1 star
169

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the service, particularly highlighting the manager Juan Vega for his attentiveness and friendliness.

Food Quality

While some customers enjoyed the food, particularly the burgers and shakes, others found it inconsistent, with reports of overcooked or bland items.

Wait Times

Numerous reviews mentioned long wait times, especially in the drive-thru, with some customers experiencing delays of 20-45 minutes.

Order Accuracy

Several customers reported issues with incorrect orders and missing items, leading to dissatisfaction.

Atmosphere

The dining environment received mixed reviews, with some noting cleanliness and a pleasant atmosphere, while others reported dirty tables and a cramped space.
  • WM
    William Mann
    6 days ago
    1.0
    Very poor customer service. Workers walking around eating and chatting instead of helping customers. Ordered pickup to avoid this and still had an experience as a walkin. Avoid this location unless waiting around while drive true continues to receive their food sounds fun
  • XK
    Xavier Kingston
    Nov 12, 2025
    3.0
    First time I have been to a Whataburger. After all the hype, I feel like it is overrated; just an average burger joint. Got a regular combo and a milkshake. Took a moment to order (understandable with how busy it was). Food came out in good time, milkshake took a lot longer. Ironically, the burger and fries weren't that great, but the banana pudding shake was very tasty
  • MR
    Marcuis Romeus
    Nov 11, 2025
    5.0
    It's crowded and the food is good . I went there 2 weeks after opening. Forgot to leave a review. The food taste clean compared to other fast food chains. Only thing is the lines be a too loo long last time I saw. I went inside for my order and got out appropriately. The bad reviews aren't really serious based off my experience. Just people that didn't like they had to drive so long to cuz it was only in gadtonia or people that came on there lunch break not knowing the outcome.
  • PB
    Patricia Benson
    Nov 10, 2025
    2.0
    I don't know maybe it was just over anticipation but the line was so long and I guess maybe because I have been wanting to taste a Whataburger so long that it just wasn't what I thought it was. Not anticipating going back to Gastonia to get one but maybe I'll just wait till they build one here in Charlotte. But overall the service at the drive-thru was great didn't have no problem the place was clean and had a good atmosphere but I don't think that was just the day to go.
  • AS
    Ashik Sorel
    Nov 6, 2025
    3.0
    One word "overrated". Kinda shocked since my wife is a southern native and had very fond memories of Whataburger in her childhood. We went their on opening day and the burgers were........subpar. No seasoning? Salt and pepper on the patty? Where was the flavor? I took one bite and it was very mustard forward. It wasn't awful. But its nothing great either. Spend your money at the local Hardees here. It's honestly better.

Frequently Asked Questions About Whataburger

Where is Whataburger located in Gastonia, NC?

Whataburger is located at 3415 East Franklin Boulevard, Gastonia, NC 28056.

What are the operating hours of Whataburger in Gastonia?

Whataburger in Gastonia is open 24 hours a day, seven days a week.