Mixed reviews on food quality, with some praising freshness and flavor, while others reported dry or poorly prepared dishes.
Service Experience
Service quality varies; some customers highlighted excellent service, while others experienced slow or inattentive staff.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, feeling it was high for the quality received.
Cleanliness and Atmosphere
Generally positive feedback on cleanliness and atmosphere, with many noting a pleasant dining environment.
Consistency Issues
Inconsistency in food preparation and service noted, with some customers experiencing significant differences in quality on different visits.
WL
William Laws
Nov 15, 2025
2.0
This used to be my favorite place to eat but I will tell you know that if you want the order cooked right and not short changed on your serving size you should check out the one in Belmont. The Belmont location never fails to impress. You ask for extra broccoli you get it, you ask for extra broccoli on Franklin you get maybe four pieces. You ask for steak cooked medium in Belmont you get medium at the Franklin location you ask for medium steak it is always extra well done. I don't understand what's going on at the Franklin location it used to be great maybe two years ago but now the Belmont location is the place to go.
BM
B-KING MOTOVLOG
Nov 13, 2025
5.0
We always enjoy the food A+++
Good taste & fresh every time……
SJ
Sally Jaimes
Nov 10, 2025
5.0
⭐️⭐️⭐️⭐️⭐️ Exceptional Service!
I had such a great experience at Sake Express in Gastonia. The floor waiter truly went above and beyond to make sure all were taken care of. From greeting us with a warm smile to checking on us throughout the meal without being intrusive, the service was thoughtful and genuine. You can tell he really cares about the customers and takes pride in his work.
The food was fresh, flavorful, and came out quickly, but what made our visit special was the hospitality. It’s rare to find service this attentive and kind. We will definitely be coming back!
Highly recommend! 💛🍱
CB
Chanel “Nelly” Blak
Oct 29, 2025
1.0
Paid $28 for a plate and it had no sauce on it barely had any vegetables and the ones listed was not on my plate I got filet mignon the steak was hard and dry and chewy and tough all it was horrible my first and last time eating there ever
RP
Ron Prasad
Oct 23, 2025
1.0
Spent almost $50, food was awful and disgusting. Went to toilet 3 times. It was so bad my kids wouldn’t eat shrimp tempura.
What are the regular business hours of Sake Express?
Sake Express is open from 10:30 AM to 10:00 PM Monday through Saturday, and from 10:30 AM to 9:00 PM on Sundays.
Does Sake Express offer delivery and pickup services?
Yes, Sake Express offers both in-store pickup and delivery services.
Where is Sake Express located?
Sake Express is located at 1327 E Franklin Blvd, Gastonia, NC 28054, USA.
What types of cuisine does Sake Express specialize in?
Sake Express specializes in Japanese cuisine, including sushi, Japanese steakhouse dishes, seafood, and vegetarian options.
How can I view the menu or place an order at Sake Express?
You can view the menu and place orders online at https://thesakeexpress.com/menu.
What is the price range at Sake Express?
Sake Express is categorized in a moderate price range, listed as 'TWO'.
Is Sake Express family-friendly?
Yes, Sake Express is listed as a family restaurant, suitable for dining with family members.
What nearby dining options are close to Sake Express?
Nearby you can find Taco Bell for Mexican fast food and Wendy's for burgers and fast food, making it easy to compare different dining choices in the area.
Are there any nearby hotels where I can stay if I visit Sake Express?
Yes, there are several hotels nearby including Knights Inn, Rodeway Inn, and Gaston Inn, convenient for visitors looking to stay close to Sake Express.
What shopping options are available near Sake Express?
Nearby shopping options include Morris Jewelers for jewelry, Lebos and Lebo's for men's clothing and shoes, and Family Dollar for general discount and grocery needs.