Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 832 S Chester St in Gastonia, NC. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Numerous customers reported receiving incorrect orders, missing items, or long wait times for their food.
Customer Service
Many reviews highlighted poor customer service, including rude staff, long hold times, and unresponsive management.
Food Quality
Several customers expressed dissatisfaction with the quality of food, mentioning undercooked pizzas, greasy items, and overall poor taste.
Cleanliness
Multiple reviews noted unsanitary conditions in the restaurant, including mold and dirty facilities.
Service Speed
Customers frequently complained about slow service, both in the drive-thru and for delivery, with some waiting over an hour for their orders.
AW
April Willis
2 days ago
1.0
Did not give my daughter her drinks the food was nasty and they don’t know how to pick the phone up!!! Need to close this location!!!!
ST
stonegamer “Stonegamer incTM” Inc Tm
Oct 29, 2025
3.0
Food was great just slow very very slow
But everything else was great 😃
And just need more to look at on the wall like other pizza huts
But everyone was friendly and kind
And if u just want to eat in a quiet place this is it lol they great food and peaceful
PB
philip burton
Oct 27, 2025
1.0
place my order never receive my food
JC
Joseph Catalano
Oct 14, 2025
1.0
I will never recommend this Pizza Hut that nobody because the woman that works there on Saturday night is a liar she told me and my wife that you would bring my pizza to the car me and my wife waited there for 25 minutes or more as we were sitting there waiting 7 cars went by with their food so I walked to the window and she says I was busy I got my pizza from a her and I called her a liar you don't treat customers that way
SB
Shyaine Bey
Oct 11, 2025
1.0
Very poor quality food! Extremely dry pizza, hard breadsticks and everything except the chicken that we waited an extra 5 minutes for was room temperature despite coming when the food was estimated to be finished. Have been on hold for over 21 minutes and still no one has picked up our call to address our concerns & provide a refund or replacement. First and last time ordering from here, this is not a place I’d trust to feed our family or take our money again.