Pizza Hut

Reviews

• MM

  Matt

  Dec 27, 2025
  1.0
  I wish I could provide a review. I called. Got routed to a Miami call center, and put on hold for 20 mins. I have a broken leg. Just trying to get some food man. Second time they stiffed me.
• AJ

  Anthony Jagielski

  Nov 24, 2025
  1.0
  Ordered through Pizza Hut call center, and routed me to a closed store, due to staffing issues. Called this location and another to get them fulfill an order I paid for already. They said they would have to reorder it and then make me pay for it twice. After physically going to this store, showing them the receipt from my bank statement, and they still would not do so because it would affect their inventory and it’s “not their fault they (call center) did that”. General Manager was not very polite to deal with, and not putting the customer first.
• TD

  Taquina Darby

  Nov 14, 2025
  1.0
  On two different occasions I have not received my food Oct 31 at 9:00pm I placed a order and got there to get it when it said it was going to be ready which was 9:40 when I left it was a little after a 11pm and I didn’t receive my food the manager kept telling Me it was coming out and it never came out I guess but they kept over filling the hot box saying that was never the order that was the Pizza Hut on N.New Hope Rd. Today 11/14 I ordered pizza at 5:00pm they said my order was going to be ready at 5:30 pm I get there two cars was in front of me a hour later I still haven’t received my food and the worker/manager wouldn’t even come to the window was just ignoring me this was the one on Chester st/321 I’m very upset with the service I have been receiving from Pizza Hut
• JL

  Joseph Lambert

  Nov 7, 2025
  1.0
  Place is horrible walked in Halloween night to make a order an seen pll standing there saying they had been waiting over a hour and watched the manager tell someone that I seen pay with cash that they wouldn't give them there money back only store credit that they didnt want so the manager an i use that term loosely then proceeded to belittle the person to the point they left with nothing no food or money the so called manager need to be fired an staff needs to go through training again
• SH

  Shannon Van Horne

  Nov 3, 2025
  1.0
  I wouldn’t even give this store a 1 star. I placed my order at 6:33. Supposed to be delivered by 7:08. After two delivery drivers I get my order at 10pm. I called the store several times to cancel and they do not answer and the call center is useless. When the order arrives at 10pm. It was missing a pasta dish and breadsticks. The pizzas also were not made correct as they lacked pan pizza crust, I am not even sure what crust we got but clearly not their pan crust….one was not supposed to have green peppers and the other was supposed to be pepperoni with extra mushrooms…clearly way wrong in the pictures. And after 3 hours of them telling the delivery driver it was lost and would have to remake, it arrives cold and nasty looking. We didn’t even it it! I contacted corporate customer service twice now because the local store will not do a thing about it and they have such attitudes. I was asking corporate to refund my order and the first time they sent a coupon code for a free large pizza and second time I have yet to hear back or get my money back! NEVER will I support this chain again. They don’t even have the decent respect to contact you and give a refund on their mistakes. TERRIBLE! Save yourself a lot of money and aggravations and go somewhere else!!

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