Pizza Hut

Reviews

• TD

  Taquina Darby

  Nov 14, 2025
  1.0
  On two different occasions I have not received my food Oct 31 at 9:00pm I placed a order and got there to get it when it said it was going to be ready which was 9:40 when I left it was a little after a 11pm and I didn’t receive my food the manager kept telling Me it was coming out and it never came out I guess but they kept over filling the hot box saying that was never the order that was the Pizza Hut on N.New Hope Rd. Today 11/14 I ordered pizza at 5:00pm they said my order was going to be ready at 5:30 pm I get there two cars was in front of me a hour later I still haven’t received my food and the worker/manager wouldn’t even come to the window was just ignoring me this was the one on Chester st/321 I’m very upset with the service I have been receiving from Pizza Hut
• JL

  Joseph Lambert

  Nov 7, 2025
  1.0
  Place is horrible walked in Halloween night to make a order an seen pll standing there saying they had been waiting over a hour and watched the manager tell someone that I seen pay with cash that they wouldn't give them there money back only store credit that they didnt want so the manager an i use that term loosely then proceeded to belittle the person to the point they left with nothing no food or money the so called manager need to be fired an staff needs to go through training again
• AG

  Andrea G.

  Nov 6, 2025
  1.0
  I’m appalled by the lack of care and attention to our order. We ordered thin crust cheese and got burnt pan. And how it looks is terrible. We ordered no cheese meat lovers and a thin crust cheese. Please see picture. I’m scared to eat it. I sincerely hope people consider taking their orders elsewhere where. Update: called to discuss and ask for corporate. Was placed on hold and no response. Just left on hold.
• SH

  Shannon Van Horne

  Nov 3, 2025
  1.0
  I wouldn’t even give this store a 1 star. I placed my order at 6:33. Supposed to be delivered by 7:08. After two delivery drivers I get my order at 10pm. I called the store several times to cancel and they do not answer and the call center is useless. When the order arrives at 10pm. It was missing a pasta dish and breadsticks. The pizzas also were not made correct as they lacked pan pizza crust, I am not even sure what crust we got but clearly not their pan crust….one was not supposed to have green peppers and the other was supposed to be pepperoni with extra mushrooms…clearly way wrong in the pictures. And after 3 hours of them telling the delivery driver it was lost and would have to remake, it arrives cold and nasty looking. We didn’t even it it! I contacted corporate customer service twice now because the local store will not do a thing about it and they have such attitudes. I was asking corporate to refund my order and the first time they sent a coupon code for a free large pizza and second time I have yet to hear back or get my money back! NEVER will I support this chain again. They don’t even have the decent respect to contact you and give a refund on their mistakes. TERRIBLE! Save yourself a lot of money and aggravations and go somewhere else!!
• ML

  MS SEXY LEG'S

  Oct 30, 2025
  1.0
  They got my order wrong and gave me the run around held for the store 2 freaking hrs finally answered then said wait let me take information and hung up mind you the lil foreigner that answered didn't understand i ask 4 times you got pepperoni and pineapple she said yes got the darn pizza and cheese and pineapple mind you I'm a domino's person but my peeps wanted this trash one and done 4me they offered me a freaking pizza like by this time yall playing in my face and my money and the gv shut down man people is not playing im very angry then they said come get 2 large pizzas really I wish I would I will never ever one shot and they totally dropped the ball naw ill pass they burned my biscuits all they can do rt now is issue me a refund don't call me unless this is about my money don't offer me nothing im done just my money period this place sucks big time yes im big mad I wish I could do 0 stars they deserve no stars AT ALLLLLL!!!!

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