Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,134 reviews
5 stars
358
4 stars
188
3 stars
176
2 stars
103
1 star
309
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, particularly in the drive-thru and during dine-in orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor communication regarding orders.
Staff Attitude
Feedback varied on staff demeanor, with some praising friendly employees while others reported rude or unhelpful service.
Cleanliness
Several customers noted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
Management Issues
Multiple reviews pointed to poor management and staffing problems, leading to disorganization and long wait times.
- NJNeporsha JohnsonJan 20, 20253.0First time going to this location I got cold fries 🍟
- MHMichael HembreeMay 23, 20224.0Great place it takes a little longer than it should
- JCJoe CoteOct 10, 20195.0I got the food I asked for. Thanks.
- ASAmanda StroudMay 27, 20184.0Fast service but their Quarter Pounder with Cheese isn't hardly ever hot enough.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 1909 Hoffman Road in Gastonia, NC?
McDonald's at 1909 Hoffman Road in Gastonia is open Monday to Wednesday from 5:00 AM to 10:00 PM, Thursday and Friday from 5:00 AM to 11:00 PM, Saturday from 6:30 AM to 11:00 PM, and Sunday from 7:00 AM to 10:00 PM.
Is McDonald's at this location open for delivery 24/7?
Yes, McDonald's offers delivery service 24 hours a day, seven days a week at this location.
What delivery and pickup options are available at McDonald's on Hoffman Road?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Can I order McDonald's at this location via a mobile app?
Yes, you can order through the McDonald's App available on the Apple App Store and Google Play Store.
What payment methods does McDonald's on Hoffman Road accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's offers drive-thru service for convenient ordering and pickup.
What nearby dining options are available around McDonald's at 1909 Hoffman Road?
Nearby dining includes Marco's Pizza for Italian food, Hickory Tavern for American cuisine and bar, China Restaurant for Chinese food, Bambu-Gastonia for bubble tea and Asian dishes, Lotus Bar & Eatery for sushi and American dishes, and ZENSHI Handcrafted Sushi.
Are there supermarkets close to McDonald's on Hoffman Road?
Yes, Lowes Foods and Publix Super Market at Hoffman Village are nearby for grocery shopping needs.
What health and medical facilities are near McDonald's at Hoffman Road?
Nearby medical facilities include CaroMont Family Medicine, CaroMont Urgent Care, Dental Care at Gaston Day, BenchMark Physical Therapy, Stretch Zone, and Gastonia Spine & Sport.
Is there free WiFi available at this McDonald's location?
Yes, the McDonald's at 1909 Hoffman Road offers free WiFi for customers.