Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,134 reviews
5 stars
358
4 stars
188
3 stars
176
2 stars
103
1 star
309
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, especially during peak hours, with long wait times in both drive-thru and dine-in.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor communication regarding special requests.
Staff Attitude
Feedback varied on staff demeanor, with some praising friendly employees while others reported rudeness and lack of professionalism.
Cleanliness
While some customers noted cleanliness, others pointed out dirty conditions and poor maintenance of the restaurant.
Management Issues
Several reviews mentioned poor management and staffing problems, leading to disorganization and inefficiency.
- CCCarrie CurtisJul 16, 20255.0Always fast, courteous service! 1, million times better than it was a couple years ago!
- JBJovan BiggsJul 2, 20251.0Absolutely terrible and extremely rude employees. I’m sick of them half cooking nuggets and fries. Even when I ask for well done or fully cooked food I end up waiting for half cooked
- KCKelsey Cruz cruzJun 28, 20251.0Dirty every where workers wouldn't give us what we ordered even when we showed Them the receipt gave us half our food told us we were wrong workers are lazy and just sit around
- AGAlejandro GarciaJun 8, 20251.0It was as 10:45am and they Stole my breakfast money 26$ wouldn’t give me my breakfast even though they had plenty of food and she said if I moved from the drive through window she could make my breakfast and if I didn’t she wouldn’t , I had a 14 foot trailer and was already very difficult to move to a single spot
- SDSarah DoranJun 4, 20253.0Why do you guys park every single car? Every time I come here I get parked, even for the smallest orders. How long could it possibly take to assemble a nugget happy meal with apple juice? I think I’m done coming here, I don’t choose fast food to get parked for 15 minutes.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 1909 Hoffman Road in Gastonia, NC?
McDonald's at 1909 Hoffman Road in Gastonia is open Monday to Wednesday from 5:00 AM to 10:00 PM, Thursday and Friday from 5:00 AM to 11:00 PM, Saturday from 6:30 AM to 11:00 PM, and Sunday from 7:00 AM to 10:00 PM.
Is McDonald's at this location open for delivery 24/7?
Yes, McDonald's offers delivery service 24 hours a day, seven days a week at this location.
What delivery and pickup options are available at McDonald's on Hoffman Road?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Can I order McDonald's at this location via a mobile app?
Yes, you can order through the McDonald's App available on the Apple App Store and Google Play Store.
What payment methods does McDonald's on Hoffman Road accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's offers drive-thru service for convenient ordering and pickup.
What nearby dining options are available around McDonald's at 1909 Hoffman Road?
Nearby dining includes Marco's Pizza for Italian food, Hickory Tavern for American cuisine and bar, China Restaurant for Chinese food, Bambu-Gastonia for bubble tea and Asian dishes, Lotus Bar & Eatery for sushi and American dishes, and ZENSHI Handcrafted Sushi.
Are there supermarkets close to McDonald's on Hoffman Road?
Yes, Lowes Foods and Publix Super Market at Hoffman Village are nearby for grocery shopping needs.
What health and medical facilities are near McDonald's at Hoffman Road?
Nearby medical facilities include CaroMont Family Medicine, CaroMont Urgent Care, Dental Care at Gaston Day, BenchMark Physical Therapy, Stretch Zone, and Gastonia Spine & Sport.
Is there free WiFi available at this McDonald's location?
Yes, the McDonald's at 1909 Hoffman Road offers free WiFi for customers.