Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
2,675 reviews
5 stars
758
4 stars
473
3 stars
439
2 stars
252
1 star
753
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food being cold, improperly prepared, or missing items.
Cleanliness
The location was often described as dirty, with unclean tables and unsanitary conditions.
Management Issues
Several customers noted a lack of effective management and organization, leading to chaotic service and unresolved complaints.
- SSSuzanne Spivey2 days ago2.0They never seem to get your order right. They’ve even given me someone else’s order. I’ve said something before but it goes in one ear and out the other. VERY mismanaged!!
- CLConnor LeGeytJan 4, 20261.0Went inside and waited +20 minutes to get my food. I also watched people who ordered after me get their food before I did
- R_Ratatouille _Jan 1, 20261.0Umm everything was cold and poorly made sadly
- JOJim OckerDec 26, 20251.0Cold Food. Bad attitudes. Worst McDonald's Ever!
- FHfrankie hunterDec 13, 20251.0This McDonald’s is the sorry McDonald’s in Gastonia every day the system down you can’t get breakfast in the morning is either card or cash , sorry the people is rude and I’m sick of them, They need to shut this place down or fire all the crew and find somebody else.
Frequently Asked Questions About McDonald's
What are the general operating hours of McDonald's at 1927 W Franklin Blvd, Gastonia, NC?
McDonald's at 1927 W Franklin Blvd, Gastonia is open daily from 5:00 AM to 11:00 PM.
During what hours is the drive-through open at this McDonald's location?
The drive-through is open every day from 5:00 AM until 2:00 AM.
What delivery services does McDonald's offer at this location?
They provide delivery including same-day delivery and no-contact delivery options, as well as curbside pickup.
How can I place an order online for delivery or pickup?
You can order online via their delivery page at https://mcdonalds.order.online/business/-5579 or through the McDonald's app available on both iOS and Android.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this location has a drive-thru available for customers.
Where is McDonald’s located in Gastonia?
McDonald's is located at 1927 W Franklin Blvd, Gastonia, NC 28052.
Are there other fast food options near McDonald's at 1927 W Franklin Blvd?
Yes, Burger King and Taco Bell are nearby fast-food restaurants you can visit if looking for alternatives.
What convenience stores or pharmacies can I find near McDonald's?
Nearby you have Walgreens and CVS Pharmacy for convenience and pharmacy needs.
Are there any notable services or attractions near McDonald's I could visit?
Yes, you can check out the UPS Access Point location for shipping needs, the Redbox rental kiosk for movies, and Pinguinos Gastonia for shaved ice treats.