McDonald's

Reviews

• BL

  brooke leighton

  Nov 16, 2025
  1.0
  Terrible service, food was cold, management wouldn’t even accept accommodations when we had a service/esa dog for my niece who has cancer.
• EG

  Edward Griffin

  Nov 16, 2025
  1.0
  The wait isn't too long, but they never get my order right what so ever
• VP

  Vicki Peters

  Nov 14, 2025
  1.0
  Usually the service is somewhat decent, slow but decent. The food is hit or miss. This morning I am extremely disappointed and frustrated. I put an order in online for a mocha coffee at 3:50 am and had just enough time to get my coffee that was preordered and prepaid before having to clock back in from my lunch break. When I pulled up to the speaker the attendant rattled off something so fast I could not even understand what she was saying. I believe it was something about switching from dinner to breakfast and told me I'd have to wait 10 minutes before they could take my order. Uuugh! So I had to yell to let her know I had an online order. She then told me all their systems were down and couldn't do anything and to pull over and wait. I explained I couldn't wait and needed a refund. She told me I had to go to the app to request one. Well guess what? That was FALSE INFORMATION. The app does not give refunds! You HAVE TO get it from the store! I think she knew this but just didn't want to deal with the refund process. I really didn't have time anyway, but I'm out $4 now with no way to recoup unless I sit in their line for 15 minutes when I get off work at 7:30 am. I tried cancelling my order but I got a message that they were already preparing my order. How can they be preparing my order? That's an automatic message and you know it! McDonalds, get it together! If you KNOW your systems are down at changeover don't allow orders at that time! I could have gone to the restaurant up the street that truly is open 24 hours! And that's exactly what I will be doing from now on. I figured your coffee would be better, but I KNOW their food is better anyway. Bye!
• RK

  Red King

  Nov 13, 2025
  2.0
  Seems like nothing is ever ready even when using the mobile app. They always have me "pull forward" and most of the time those spots are full with other customers who are waiting.
• BB

  Barbara

  Oct 31, 2025
  1.0
  Run... about 5:30 pm on October 31,2025, I went inside the lobby , full of people, made.me wait 1 hour for three Mcvalue meals , cold fries and old hamburger meat. Plus , I had to show my ticket to even get my food. One employee was doing all the work.

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