McDonald's

3.4
2417 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1567 Hwy 70 W, Garner, NC
27529, United States

Hours

Reviews

3.4
2,417 reviews
5 stars
805
4 stars
523
3 stars
395
2 stars
198
1 star
496

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, with many experiencing long wait times in both drive-thru and in-store orders.

Staff Attitude

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly in the drive-thru and at the counter.

Food Quality

Several customers complained about cold or poorly prepared food, including incorrect orders and items that appeared old or stale.

Cleanliness

The restaurant was often described as dirty, with unclean bathrooms and dining areas, leading to negative customer experiences.

Customer Loyalty

Long-time customers expressed disappointment over perceived corporate greed and a decline in service quality, leading some to consider taking their business elsewhere.
  • AG
    Abi Guz
    Nov 13, 2025
    4.0
    Other than the employee smoking mj immediately by the door, we love it here! The playroom has its own bathrooms and it's always clean! No tableside service, but a great mcdonalds all the same.
  • DH
    Degen Hexican
    Nov 9, 2025
    1.0
    This the WOREST McDonald's! I live locally and actively avoid this location. Everytime I give it a chance i live in regret. Today, after the slowest line I pull upto the payment window and my order was cancelled. So we put the order back in and was asked to pull foward in their DT Stall #1. Well suprise we sat there for 10-15mins, until I had to go in and see what was going on with the happy meals. They meals were sitting on the counter for over 10min accoring to the ticket time on them. The lazy workers could care less. Im continually disgusted by this location and its employees.
  • KS
    Kristia Shaw
    Oct 29, 2025
    2.0
    I've been a regular customer at this McDonalds for years, long enough to see prices rise and menus change and despite that, I've continued to return because of the friendly staff and consistent service. My issue isn't with the employees; they've always been kind and professional. My issue is with the growing sense of corporate greed that seems to have taken over. Today was the final straw. I was charged for a cup of water. In the past, I would ask for a large cup of water with my meal, and when the Monopoly promotion began, I was told that large cups couldn't be used because they had game pieces. I found that ironic, since the promotion advertises that no purchase is necessary but fine, I switched to a medium cup instead. Now, being charged even for a medium cup of water feels absurd. Its not about the few cents its about the principle. Loyal customers shouldn't feel nickel-and-dimed over something as basic as water. It sends the message that profit matters more than people. I understand I'm just one customer, but loyal customers matter, especially when the data shows people are voting with their wallet. Given how much business McDonalds has already been losing to competitors who offer better value and care more about their guests experiences, you'd think retaining loyal customers would be a priority. At this point, I'm taking my business elsewhere (as in away from McDonalds all together). Its frustrating and disappointing to see a brand I grew up with lose sight of what made it great in the first place.
  • IB
    Ian B
    Oct 28, 2025
    1.0
    This HASSSS to be the worst Mcdobalds on the face of the earth. After just sitting in the drive through for 12 minutes, the lady taking the order comes on the loudspeaker cussing someone out in the background. It was great for my 7 and 4 year old to hear such use of the F and N words. This place is beyond help and beyond me. Un real.
  • BM
    Brian Morgan
    Oct 27, 2025
    3.0
    Was standing in LINE to pay for my food already did the order on the kiosk people standing behind me Kid tells the girl to stop taking orders to go put app drink tops and then we have to stand there and wait for her to put away drink talks because apparently no one else can do it but the lady taking orders

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Garner, NC?

McDonald's in Garner, NC is open daily from 5:00 AM to 1:00 AM.

When is the drive-through service available at McDonald's Garner location?

The drive-through is open every day from 5:00 AM to 1:00 AM.