McDonald's

3.4
2433 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1567 Hwy 70 W, Garner, NC
27529, United States

Hours

Reviews

3.4
2,433 reviews
5 stars
808
4 stars
527
3 stars
396
2 stars
199
1 star
503

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru, with many waiting over 20 minutes for their orders.

Food Quality

There were numerous complaints about food quality, including cold items, incorrect orders, and poorly assembled meals.

Cleanliness

The restaurant was often described as dirty, with unclean bathrooms and dining areas, contributing to a negative customer experience.

Customer Service

Many reviews highlighted rude or unhelpful staff, with several customers expressing frustration over poor communication and lack of assistance.
  • SM
    Snow Man
    5 days ago
    1.0
    The dining room reeks of urine and I’m sitting about 29 feet from the restroom!!! I was also told by the employee “orders only receive 1 napkin per corporate policy.” What??? And don’t even bother with the kiosk. It never has receipt paper.
  • JG
    Jason Gusto
    Dec 22, 2025
    1.0
    If you have 20 minutes to wait in a drive thru for sub-par food then this is the spot for you! Mcdonalds use to be a trusted brand for quick and fast service and now I can see why they are failing as a company.
  • JG
    jason g
    Dec 18, 2025
    1.0
    Just left there with my spicy chicken that didn't have any sauce, only to about throw up driving down the road and eating a raw piece of chicken. Can't recommend enough to stay away from this place. The doa machines look they have never been cleaned and just nasty. I won't be going back.
  • TC
    Tammye Cotton
    Dec 7, 2025
    1.0
    Why is that EVERYTIME you come to this McDonalds, you have pull into a Deive Thru reserved spot?...I am here today, December 7th, 2025, and EVERY car that was in the drive thru was asked to pull into a spot....THERE AREN'T ANY SPOTS LEFT!!!!!
  • RF
    Ryan Forbes
    Dec 6, 2025
    1.0
    We chose to dine in but they decided to not bring our food out. When they called our number, I went to grab it but it wasn’t even ready. Had to wait over 3 minutes for our cups then didn't give me all of them. Had to chase down an employee for straws and napkins. I could have forgiven the terrible service if they had just made my sandwich relatively okay but it was a disaster, had to deconstruct it and rebuild it just to eat it. Their manager was really good at ignoring people when they were asking for assistance. Just terrible, never going back. The franchise owner should be embarrassed but if it's that bad he/she probably has no shame anyways.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Garner, NC?

McDonald's in Garner, NC is open daily from 5:00 AM to 1:00 AM.

When is the drive-through service available at McDonald's Garner location?

The drive-through is open every day from 5:00 AM to 1:00 AM.