McDonald's

3.8
1091 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
110 Carillon Drive, Garner, NC
27529, United States

Hours

Reviews

3.8
1,091 reviews
5 stars
497
4 stars
224
3 stars
140
2 stars
66
1 star
164

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, such as cold or improperly prepared items.

Wait Times

Customers frequently complained about long wait times for food, both in the drive-thru and for mobile orders.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area, with dirty tables and trash.

Customer Experience

Overall, the customer experience was negatively impacted by staff attitudes and lack of accountability.
  • TS
    T Sierra
    Nov 16, 2025
    1.0
    I ordered a kids meal for my daughter. We rarely eat out but had a long day and decided to give her a treat. We visited this location on 11/16 around 9:05 pm. I checked her food as always and everything was refrigerator cold! Everything. Decided to toss that meal out and find something else for her to safely eat. Hot food should be served hot, she was so excited too until her burger was stiff and cold.
  • OO
    Omarion
    Oct 25, 2025
    1.0
    Slowest workers ever. If you don't like your job then quit. Instead of playing with people's food & time.
  • HS
    Hannah St
    Oct 21, 2025
    1.0
    i went there sunday and got food and when i got it the wrapper was soaking wet and the food looked like someone splooged all over. i went this morning and the line was too long so i was trying to cancel my online order which they didn’t help me with so i left without my money and my food. maybe listen to ur customers when they want to cancel an order. yall are on some bs get it together
  • TM
    Tia Mcneill
    Oct 19, 2025
    1.0
    I barely eat McDonald but this is one is convenient and on my way home and the two times I’ve eaten here my food has been terrible! Burger always burnt and dried out ranch wraps chicken is soft mushy and just not edible.
  • GT
    griselda tinajero
    Oct 10, 2025
    1.0
    One star, that's not even what they need to get. The one that acted like the manager There didn't want to give me a monopoly piece which on the mc app says quarter pounder has them. She said, not here is only the big Mac. But I proved her wrong showing her the mc app. Need to get it right . I'm playing monopoly I need my pieces that's the reason I paid. The higher dollar just to get the piece. They act like it's coming out of their paycheck.One monopoly piece that they owe me .maybe she's just peeled it off to keep it for herself

Frequently Asked Questions About McDonald's

What are the McDonald's store hours at 110 Carillon Drive, Garner, NC?

The McDonald's at 110 Carillon Drive is open from 5:30 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

When is the drive-thru open at this McDonald's location?

The drive-thru operates from 5:30 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight Friday and Saturday, with Sunday opening at 6:00 AM.