McDonald's

3.5
1369 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
101 Timber Dr, Garner, NC
27529, United States

Hours

Reviews

3.5
1,369 reviews
5 stars
516
4 stars
304
3 stars
203
2 stars
104
1 star
242

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff interactions, particularly from management.

Cleanliness

While some reviews praised the cleanliness of the location, others reported unsanitary conditions and health violations.

Food Quality

There were numerous complaints about food quality, including cold items, incorrect orders, and concerns about freshness.

Staff Performance

The performance of staff varied widely, with some customers highlighting friendly and efficient service, while others experienced unprofessional behavior.

Convenience

The location is noted for its convenience, especially for families with children due to the play area, but issues with mobile ordering and drive-thru efficiency were common.
  • PC
    Paula Campos
    Jan 4, 2026
    1.0
    I wish I could give a ZERO for rating this location! Two days ago, I ordered a hamburger happy meal and it was absolutely disgusting and not edible! The hamburger was saturated in ketchup, no onions or pickles were added??? The whole burger was a mess and wet from too much ketchup and beyond disgusting! How can a child eat a burger like that? I will never come back to this location for any food orders. There is a 3.5 rating for a reason! Stay away!!!
  • JM
    Jennifer Manchester
    Dec 26, 2025
    4.0
    We go here pretty often and the staff seems friendly, and the indoor play space is a life saver. They layout is great, with a separate dining space around the play area, and even a bathroom, making it much easier to keep track of kids. It could, admittedly, be cleaner, but it's well within expectations for a fast food establishment where I'm sure staff aren't paid all that well.
  • PC
    Paul Cash
    Dec 9, 2025
    2.0
    Takes too long to get order
  • CA
    Cesar Aguilar
    Nov 26, 2025
    5.0
    Espere 15 minutes para que me digan que no tenían caramel frappe ,entonces lo cambie pie un Cafe latte...después de 20 minutes resulto que se le olvidaron y esto ocurrio a las 10 pm ,osea no había muchos personas ...ka pregunta será..Que sería si hubieran estado very busy...la comida nunca llegaría
  • JC
    Josalynn Cortese
    Nov 9, 2025
    1.0
    Absolutely disgusting! There was a hair in my husband’s chicken biscuit! And the manager said absolutely nothing! Like this was normal! I will not be going back!! Absolutely disgusting and unacceptable!!

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 101 Timber Dr, Garner, NC?

McDonald's is open for dine-in from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open daily from 5:00 AM to midnight.