McDonald's

3.1
2957 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
525 Airport Rd, Fletcher, NC
28732, United States

Hours

Reviews

3.1
2,957 reviews
5 stars
826
4 stars
536
3 stars
548
2 stars
301
1 star
746

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Food Quality

Many customers reported receiving cold or incorrect food orders, with some expressing disappointment in the overall quality.

Cleanliness

Several reviews mentioned dirty dining areas and bathrooms, indicating a lack of cleanliness at the location.

Staff Friendliness

Despite negative experiences, some customers praised specific staff members for their friendliness and helpfulness.

Operational Issues

Customers noted issues with incorrect hours of operation and understaffing, leading to further dissatisfaction.
  • CC
    cristian
    Nov 10, 2025
    4.0
    Amabilidad y buen sabor y para toda la familia
  • NS
    Nathan Surrett
    Nov 6, 2025
    1.0
    What's the point in getting fast food if you have to routinely wait more than 20 minutes for it? It's not even good food now.
  • VA
    Victoria Andujar
    Nov 1, 2025
    1.0
    The dirtiest McDonald's I've ever stepped foot in. Bathrooms were filthy feces and urine everywhere. Diapers on the floor- yes multiple because all trash cans in this location are overflowing. Drinks and food all over the floor I wouldn't even consider eating here
  • TF
    Travis Fox
    Oct 31, 2025
    1.0
    Worst customer service experience I’ve had in a very long time. The first manager I interacted with was very rude and not helpful. I had to wait for 40 minutes to get my food. Thankfully the manager who took over the shift was able to help me.
  • JF
    James Fain
    Oct 27, 2025
    4.0
    I stopped here while traveling thru the area yesterday. I ordered the two-pack of apple pies thru the kiosk but they only had one apple pie, so they offered to give me one apple and one pumpkin, which I accepted. They were both lukewarm. I miss the days of the cherry pies that would burn your mouth if you didn't let them cool first!

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 525 Airport Rd, Fletcher, NC?

McDonald's is open daily from 5:00 AM to 11:00 PM.

What are the delivery hours for McDonald's at this location?

Delivery is available daily from 5:00 AM to 10:30 PM.