McDonald's

3.4
1587 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
101 Commercial Blvd, Flat Rock, NC
28731, United States

Hours

Reviews

3.4
1,587 reviews
5 stars
509
4 stars
321
3 stars
297
2 stars
154
1 star
306

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Service Speed

Customers frequently mentioned slow service and long wait times, particularly in the drive-thru.

Food Quality

There were mixed reviews on food quality, with some customers receiving cold or poorly prepared items.

Staff Attitude

Several reviews highlighted unprofessional behavior and poor communication from staff.

Cleanliness

Customers noted cleanliness issues, particularly in restrooms and dining areas.
  • NN
    Nicole
    6 days ago
    1.0
    Every time I try to stop here they’re out of everything I want or don’t take cards or something. I’ll never stop here again.
  • ML
    Mayalinda Lipai
    Oct 28, 2025
    1.0
    Every time I come here they always mess up my order I asked them pumpkin spices latte. They literally gave me pie that not the same thing and they have a attitude after I told I got wrong order like come on I had to repeat 5 time and still they don’t understand what am saying they still get wrong still what a joke here
  • PP
    Parker
    Oct 21, 2025
    1.0
    At at window for over 10 minutes waiting on my food and it was cold when I received it tried to call the restaurant no one would answer tried to go back through the line. They wouldn’t help me.
  • NA
    Nancy Allen
    Oct 16, 2025
    1.0
    Terrible service, unorganized, passive agressive. Missing the basic McDonald's training on how to make a basic burger.
  • OO
    O'Shea
    Oct 13, 2025
    1.0
    This is literally the slowest McDonalds ever. Employees argue with each other rather than making your food.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location in Flat Rock, NC?

This McDonald's is open daily from 5:00 AM to 11:00 PM.

When is the drive-through service available at this McDonald's?

The drive-through is open every day from 5:00 AM to 11:00 PM.