Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders and missing items.
Service Speed
Customers frequently mentioned slow service and long wait times, particularly in the drive-thru.
Food Quality
There were mixed reviews on food quality, with some customers receiving cold or poorly prepared items.
Staff Attitude
Several reviews highlighted unprofessional behavior and poor communication from staff.
Cleanliness
Customers noted cleanliness issues, particularly in restrooms and dining areas.
NN
Nicole
6 days ago
1.0
Every time I try to stop here they’re out of everything I want or don’t take cards or something. I’ll never stop here again.
ML
Mayalinda Lipai
Oct 28, 2025
1.0
Every time I come here they always mess up my order I asked them pumpkin spices latte. They literally gave me pie that not the same thing and they have a attitude after I told I got wrong order like come on I had to repeat 5 time and still they don’t understand what am saying they still get wrong still what a joke here
PP
Parker
Oct 21, 2025
1.0
At at window for over 10 minutes waiting on my food and it was cold when I received it tried to call the restaurant no one would answer tried to go back through the line. They wouldn’t help me.
NA
Nancy Allen
Oct 16, 2025
1.0
Terrible service, unorganized, passive agressive. Missing the basic McDonald's training on how to make a basic burger.
OO
O'Shea
Oct 13, 2025
1.0
This is literally the slowest McDonalds ever. Employees argue with each other rather than making your food.
What are the regular operating hours for this McDonald's location in Flat Rock, NC?
This McDonald's is open daily from 5:00 AM to 11:00 PM.
When is the drive-through service available at this McDonald's?
The drive-through is open every day from 5:00 AM to 11:00 PM.
Can I get delivery from this McDonald's, and if so, what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 10:30 PM through the McDonald's delivery service.
What services does this McDonald's location offer for pickup and delivery?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Are there mobile apps available to order from this McDonald's?
Yes, you can order via the McDonald's App available on iOS and Android.
What types of payment does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this location features a drive-thru service for customer convenience.
What are some nearby attractions or places of interest near this McDonald's in Flat Rock, NC?
Nearby attractions include Great Smoky Mountains National Park and Western NC Mountains, ideal for visitors to explore before or after dining.
Are there nearby places where I can get coffee or breakfast near this McDonald's?
Yes, nearby options include Starbucks and Cracker Barrel Old Country Store, great spots for coffee and breakfast.
What accommodations or hotels are close to this McDonald's?
Nearby hotels include Holiday Inn Express & Suites Hendersonville SE - Flat Rock and Quality Inn & Suites Hendersonville - Flat Rock, convenient for travelers.