Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing long wait times and incorrect orders.
Food Quality
Customers frequently reported cold, soggy, or incorrect food items, leading to dissatisfaction with the overall dining experience.
Cleanliness
While some customers noted clean restrooms, others reported unsanitary conditions and a lack of attention to cleanliness in the dining area.
Customer Experience
Many reviews indicated a lack of basic customer service, such as not receiving receipts, utensils, or proper greetings, contributing to a negative atmosphere.
DC
Dustin Collins
Dec 28, 2025
1.0
15 almost 20 minute wait on a large 4 piece chicken tender meal and a lemonade on a Sunday morning while whatever rush you may think I could've been waiting through was still at church, definitely could've shaved off a couple minutes because by the time it got out to me it was burnt to hell.
Honestly… this was just awful. I’m simply not going to write a book. I had to go back to get my order correct. They were nice enough to fix my order. But the food is clearly mediocre. Room temperature. Except for the fries I had them make fresh. SO SLOW. I remember going to Wendy’s growing up… always a good memory. I guess everything is going up in flames these days.
FD
Frank Doolin
Nov 10, 2025
3.0
First cold out of the year 9 o’clock Wendys is out of chili somebody’s not thinking ahead for sure
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the Wendy's drive-thru at 594 Jackson Road, Erwin, NC?
The drive-thru at this Wendy's location is open daily from 8:00 AM to 11:00 PM.
Does this Wendy's location offer breakfast?
Yes, breakfast is served at this Wendy's location. You can order breakfast combos, sandwiches, coffee, and sides via their website or mobile app.
Is there a Wendy's app available for ordering?
Yes, you can order using the Wendy's app available on the Apple App Store or by visiting their online ordering site.
What payment options does this Wendy's accept?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
How can I contact the Wendy's at 594 Jackson Road for questions or feedback?
You can call the location directly at (910) 891-1163 or provide feedback through Wendy's Customer Care via live chat or their online survey.
Where can I view the menu and pricing for Wendy's at this location?
Menu pricing and selections can be found on Wendy's official menu website or through their mobile app by selecting this location.
Does this Wendy's location offer delivery and takeout services?
Yes, this Wendy's offers dine-in, drive-thru, takeout, and delivery where available through their app and ordering website.
What are some nearby places of interest around Wendy's at 594 Jackson Road?
Nearby places include Murphy USA gas station, Waffle House restaurant, Claire's Walmart retail store, Lane & Associates Family Dentistry, and the Rivers Edge Center with GameStop.
How can the nearby Murphy USA gas station be useful when visiting Wendy's?
If you're stopping at Wendy's and need to refuel your vehicle, Murphy USA gas station close by makes it convenient to combine your meal with fueling up your car.
What other dining options are near this Wendy's location?
Nearby dining options include Waffle House for breakfast and casual dining, as well as Hardee's for fast food burgers and American cuisine.