Wendy's

3.3
952 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
594 Jackson Road, Erwin, NC
28339, United States

Hours

Reviews

3.3
952 reviews
5 stars
319
4 stars
185
3 stars
128
2 stars
86
1 star
234

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing long wait times and incorrect orders.

Food Quality

Customers frequently reported cold, soggy, or incorrect food items, leading to dissatisfaction with the overall dining experience.

Cleanliness

While some customers noted clean restrooms, others reported unsanitary conditions and a lack of attention to cleanliness in the dining area.

Customer Experience

Many reviews indicated a lack of basic customer service, such as not receiving receipts, utensils, or proper greetings, contributing to a negative atmosphere.
  • DC
    Dustin Collins
    Dec 28, 2025
    1.0
    15 almost 20 minute wait on a large 4 piece chicken tender meal and a lemonade on a Sunday morning while whatever rush you may think I could've been waiting through was still at church, definitely could've shaved off a couple minutes because by the time it got out to me it was burnt to hell.
  • JJ
    jsb77796
    Dec 23, 2025
    1.0
    Wrong food, rude employees, waited 20 minutes for food, ridiculous restaurant
  • EE
    Erin Eaton
    Dec 16, 2025
    2.0
    Rude people and food was cold/soggy
  • TO
    Tracy O.
    Dec 6, 2025
    2.0
    Honestly… this was just awful. I’m simply not going to write a book. I had to go back to get my order correct. They were nice enough to fix my order. But the food is clearly mediocre. Room temperature. Except for the fries I had them make fresh. SO SLOW. I remember going to Wendy’s growing up… always a good memory. I guess everything is going up in flames these days.
  • FD
    Frank Doolin
    Nov 10, 2025
    3.0
    First cold out of the year 9 o’clock Wendys is out of chili somebody’s not thinking ahead for sure

Frequently Asked Questions About Wendy's

Is Jackson Blvd. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the Wendy's drive-thru at 594 Jackson Road, Erwin, NC?

The drive-thru at this Wendy's location is open daily from 8:00 AM to 11:00 PM.