Where's the Jerk?

3.6
461 reviews
Get DirectionsCallWebsite

Business Details

5400 S Miami Blvd STE 136, Durham, NC
27703, United States
(919) 294-6352
https://wheresthejerk.com

About

Caribbean Restaurant

Location

Where's the Jerk?
5400 S Miami Blvd STE 136, Durham, NC
27703, United States

Hours

Reviews

3.6
461 reviews
5 stars
215
4 stars
58
3 stars
56
2 stars
44
1 star
88

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food for its flavor and authenticity, particularly the jerk chicken and Rasta pasta, though some found certain dishes too spicy or inconsistent in quality.

Service Issues

Many reviews highlighted long wait times for food, with some customers experiencing waits of over an hour, and noted a lack of professionalism and communication from staff.

Portion Sizes

Most customers appreciated the generous portion sizes, often enough for multiple meals, although some noted a decrease in portion sizes during recent visits.

Operational Challenges

Frequent complaints about inconsistent hours of operation and issues with online ordering and order accuracy were noted, leading to customer frustration.

Atmosphere and Cleanliness

The atmosphere was described as uncomfortable due to heat and cleanliness issues, with some customers reporting dirty tables and a lack of proper seating.
  • SM
    Solomon McAuley
    Nov 17, 2025
    4.0
    My first time going. I ordered online and was told that my order would be ready at one time but when I arrived the young lady said my order didn't come through, and then she said they didn't have something that I ordered. I had to wait up to 25 min after the said pick up time. I was disappointed in the wait but the food was really good. The young lady the finally gave me my food wasn't too pleasant but maybe that's just her personality.
  • IB
    Ieshia Baskett
    Nov 10, 2025
    5.0
    Salmon Philly was the best vegetarian option for me to get much needed vitamin D and protein. It was the best I ever tasted for a sandwich since I stop eating a certain type of animals for fish still is an animal. I ASKED for okra as my side but 1 they said its a premium side, which means as explained #2 its not served daily. Like Sr Jamaicans your in Durham, North Carolina and we love okra everyday of the week as well it cost the same as that cabbage you keep serving and not the authentic greens grown in Jamaica. But I digress from my rant of paying over $25 dollars and can't get the side I want.
  • SH
    Shawn Hunter
    Nov 10, 2025
    1.0
    I went there customer service was bad I had to wait a long time and I only ordered some beef patties and they were absolutely terrible really gross if you ask me I can’t speak for the rest of their food but messing up the beef patties was a done deal for me I won’t be back .
  • LL
    Lina
    Nov 8, 2025
    1.0
    On their website it says they close at 9pm. Walked into the restaurant at 5:55pm looking at the menu up on their wall trying to figure what to order. Got up to the register at 6pm and the worker turned my family and I away saying they close at 6pm smh bad business
  • WL
    Wes Lou
    Oct 29, 2025
    3.0
    Waited 1 HOUR 12 MINUTES!! For ONE plate of food AND IT WAS STILL EARLY in the day!!! This is unacceptable, God forbid if I came later closer to dinner.. decent food, nice menu but sorry, over an 1 hour wait for a simple takeout order is just too long.. yes I ordered just 1 plate nothing more SMH!!!& only 2 people in ther in front of me when I walked in🤦🏾‍♂️..Never again!!! PLEASE INFORM PEOPLE BEFORE THEY ORDER HOW LONG ITS GONNA TAKE!!!!! SMH SMH!!! SMDH!!!
Read more reviews on Google

Frequently Asked Questions About Where's the Jerk?

What are the regular business hours for Where's the Jerk?

Where's the Jerk is open Monday to Friday from 11:30 AM to 8:00 PM, and Saturday from 11:30 AM to 6:00 PM. It is closed on Sundays.

Does Where's the Jerk offer delivery services?

Yes, Where's the Jerk offers delivery services.