Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,596 reviews
5 stars
525
4 stars
376
3 stars
238
2 stars
113
1 star
344
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews indicate consistently poor service, including rude staff and long wait times.
Order Accuracy
Many customers reported incorrect orders, missing items, and substitutions without consent.
Cleanliness
Several reviews mentioned unsanitary conditions, including roaches and dirty tables.
Food Quality
Customers frequently complained about cold, stale, or poorly prepared food.
Staff Attitude
Multiple reviews highlighted unprofessional behavior from staff, including rudeness and lack of customer care.
- QPQuintyn PoeNov 16, 20251.0Out of frostys, out of Dr.Pepper, out of patience. Sat in the drive thru for 4 minutes waiting for my order to be taken. Didn't ask me what size meals I wanted. Man so disappointed in this location
- SDScott DickersonNov 6, 20255.0It's a normal wendys nothing special. Just being honest
- AAAmanda Mishler AmericaOct 28, 20253.0Would not take our order because they didn't have enough staff
- DADylan AndersonOct 28, 20255.0Very clean, fast service and with a smile! It is hard to find places with workers who still enjoy or at least try to enjoy their day at work.
- JHJay HammonsSep 27, 20251.0At 3:30 p.m. the inside was locked so I went through the drive-thru waited 5 minutes and eventually someone came to the speaker ordered then they told me to go around the building again and come back to the window, manager was extremely rude absolutely nobody in line and took over 30 minutes to get my food. Roaches crawling in the Drive-Thru window in person taking the order was picking her nose right in front of me. Asked for ice in my drink and the manager said they don't have ice. Then got home and order was completely wrong.
Frequently Asked Questions About Wendy's
Is N. Duke Street Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Durham, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Durham, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (919) 471-3401.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does N. Duke Street Wendy’s serve breakfast?
Yes, this Wendy’s location in Durham, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on 3814 N. Duke Street?
The drive-thru is open from 9:00 AM to midnight on Sunday through Thursday, and from 9:00 AM to 1:00 AM on Fridays and Saturdays.
Does the Wendy's at 3814 N. Duke Street offer breakfast?
Yes, this Wendy's location serves breakfast including breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I place an order online or through an app for this Wendy's location?
Yes, you can order online via https://order.wendys.com or use the Wendy's mobile app available on the App Store.
What payment options are accepted at Wendy's located at 3814 N. Duke Street?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is there a drive-thru service available at Wendy's on N. Duke Street?
Yes, this location has a drive-thru service for your convenience.
How can I provide feedback or contact the Wendy's on 3814 N. Duke Street?
You may contact the location directly at (919) 471-3401 or reach out via Wendy's Contact page online or their Customer Care Hotline at 888-624-8140.
Are there other fast food options near Wendy's on N. Duke Street?
Yes, nearby fast food restaurants include Taco Bell, McDonald's, KFC, Captain D's, and Hardee's, providing you with a variety of choices in the area.
What local restaurants are located near Wendy's on 3814 N. Duke Street?
Local restaurants nearby include Las Palmas Mexican Restaurant, Taqueria Los Amigos, American Hero Restaurant 2, Golden Corral, and Pizza Inn, offering diverse dining options.
Are there automotive services close to Wendy's on N. Duke Street?
Yes, several automotive repair and tire service centers like Monro Muffler Brake & Service, Tire King, Mr. Tire Auto Service Centers, and Firestone Complete Auto Care are located nearby.
Does Wendy's at 3814 N. Duke Street offer dine-in and takeout options?
Yes, this Wendy's location offers dine-in, takeout, drive-thru, and delivery services where available.