Wendy's

3.4
1598 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3814 N. Duke Street, Durham, NC
27704, United States

Hours

Reviews

3.4
1,598 reviews
5 stars
525
4 stars
377
3 stars
238
2 stars
113
1 star
345

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and rude staff, leading to a consistently poor experience.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.

Cleanliness Concerns

Several customers noted unsanitary conditions, including dirty tables and reports of pests.

Food Quality

Feedback indicated that food quality was often subpar, with complaints about cold, stale, or improperly prepared items.
  • IW
    Ivy W
    Jan 3, 2026
    2.0
    Came at 10:15 am. They don't serve breakfast at this location. Service is slow. Most of the drinks are out of stock in the freestyle machines, both in the dining room and at the drive-thru. The staff don't seem to know what they're doing, for the most part. I waited 15 minutes to get chicken tenders and fries. The girl at the front was nice enough. I like the look of the dining room, the big windows are nice. Otherwise, my experience was not great. I don't think I'll come back anytime soon.
  • IH
    Isaiah Hope
    Dec 20, 2025
    1.0
    If I could give half a star I would. No remodel in all of eternity, worst place in the city to eat from. Crank up the bulldozers, start from scratch!!! Terrible 🤮
  • JE
    joseph evans
    Nov 20, 2025
    4.0
    Good service.
  • QP
    Quintyn Poe
    Nov 16, 2025
    1.0
    Out of frostys, out of Dr.Pepper, out of patience. Sat in the drive thru for 4 minutes waiting for my order to be taken. Didn't ask me what size meals I wanted. Man so disappointed in this location
  • SD
    Scott Dickerson
    Nov 6, 2025
    5.0
    It's a normal wendys nothing special. Just being honest

Frequently Asked Questions About Wendy's

Is N. Duke Street Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's on 3814 N. Duke Street?

The drive-thru is open from 9:00 AM to midnight on Sunday through Thursday, and from 9:00 AM to 1:00 AM on Fridays and Saturdays.