While many customers praised the food as delicious and well-seasoned, there were several complaints about dishes being overly salty, bland, or poorly cooked.
Customer Service
Customer service experiences varied widely; some staff members received high praise for their friendliness and efficiency, while others were criticized for being unhelpful or rude.
Wait Times
Several reviews mentioned long wait times for food, particularly during busy hours, which frustrated some customers.
Consistency
There were multiple reports of inconsistency in food quality and order accuracy, with some customers receiving incorrect or subpar meals.
Atmosphere
The restaurant was generally described as clean and welcoming, contributing positively to the dining experience.
BB
Brandon Brown
Nov 16, 2025
5.0
My only regret I should have gotten a plate of food instead of a a side !! But the food was great I will return 😆🤗
GB
GABBY BEINGME
Nov 14, 2025
2.0
I didnt like they dont give fresh food, less its fried. They gave me old hamburger steak, it was stiff. The mac was old and dry. You pay too much for the food not to be fresh. Anytime I get porkchops, they fresh. I keep asking why I eat here. I hate old food. Theres not a lot of good soul food places here. Maybe its my Q to open one.. That pecan cake is delicious tho! Amen!
DS
Diana Smith
Nov 5, 2025
3.0
Today was my second time eating here and both times the food was great .However whenever the young lady at the front got my order wrong when I explained to her that I wanted mashed potato’s instead of rice she went to the back and then came back to say that I didn’t order potatoes I told her I did she went back and forth with me which was disrespectful coming from her.Secondly I was also told by her that if I wanted potatoes that I had to pay for it. I already spent around $27for my meal . I told her no that’s not right to pay more money.Today I was definitely was disappointed. I would eat there again but the young lady that took my order needs more training on customer service. glad that I didn’t add in a tip with my payment.Might I add that the air vents needs cleaning they’re full of dust.
LL
Lisa
Nov 1, 2025
1.0
I was in the area and saw the storefront. I decided to try it because I wanted fried fish. It was busy due to it being a Sat. Printer was done so there was a wait. Since I used to be a server, I gave them grace.
However, the food was horrible. I ordered flounder, Mac & cheese and green beans. It was a waste of my money, $19. The fish was EXTREMELY salty, someone just poured the entire box. Salt is not a seasoning. The green beans were VERY sweet like they were trying to make a cake. The Mac & cheese had no flavor. I had to throw it away because it was not edible.
SW
Shann W
Oct 26, 2025
4.0
My only complaint is the wait time for food & no Cajun was tasted in my fish, just regular. It took 32 mins for me to receive a Cajun catfish plate with Mac & cabbage but it was DELICIOUS! Lemonade was great. Fresh & hot food. Turkey BBQ is BOMB!
Frequently Asked Questions About Vittles at the PARK
What are the opening hours of Vittles at the PARK?
Vittles at the PARK is open Tuesday to Friday from 11:00 AM to 7:00 PM, Saturday from 12:00 PM to 7:00 PM, and Sunday from 1:00 PM to 6:30 PM. It is closed on Mondays.
Does Vittles at the PARK offer delivery and in-store pickup?
Yes, Vittles at the PARK provides both in-store pickup and delivery services.
Where is Vittles at the PARK located?
Vittles at the PARK is located at 2223 NC-54 TUV, Durham, NC 27713, United States.
What types of cuisine does Vittles at the PARK serve?
Vittles at the PARK specializes in Southern and soul food, including barbecue and fried chicken, and also offers Jamaican cuisine.
Where can I view the menu and place an order online for Vittles at the PARK?
You can view the menu and place your order online at https://vittlesatthepark.com/menu.
What is the price range at Vittles at the PARK?
Vittles at the PARK has a moderate price range classified as TWO.
What are the takeout hours at Vittles at the PARK?
Takeout is available Tuesday to Friday from 11:00 AM to 7:00 PM, Saturday from 12:00 PM to 7:00 PM, and Sunday from 1:00 PM to 6:30 PM. The restaurant is closed for takeout on Mondays.
Are there any nearby attractions or businesses I can visit before or after dining at Vittles at the PARK?
Yes, nearby you can visit dance clubs like La mega NC and 9ONE9 for entertainment, or relax at Mega Spa & Brows for beauty services.
Is there a convenient location to get cash near Vittles at the PARK?
Yes, there are Bitcoin ATMs nearby, including Bitcoin Depot and Bitcoin Depot | Bitcoin ATM, where you can access cash and cryptocurrency services.
What other dining options are near Vittles at the PARK?
Near Vittles at the PARK, you can find a variety of restaurants including Thai 55 (Thai cuisine), Akashi Japanese Grill & Sushi Bar, India Gate Restaurant, Bombay Grille, Sal's Pizza, and China Express.