Taco Bell

3.5
1021 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 3821 North Duke Street in Durham. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3821 North Duke Street, Durham, NC
27702, United States

Hours

Reviews

3.5
1,021 reviews
5 stars
357
4 stars
231
3 stars
156
2 stars
93
1 star
184

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor attention to detail.

Customer Service

Feedback on customer service was mixed; while some praised friendly staff, others experienced rudeness and unprofessional behavior.

Food Quality

Food quality was inconsistent, with some customers enjoying their meals while others received poorly prepared or cold food.

Wait Times

Long wait times were frequently mentioned, both in drive-thru and for in-store orders, leading to customer frustration.

Cleanliness

Several reviews noted cleanliness issues within the restaurant, impacting overall customer experience.
  • GC
    Gustavo R. Collazo
    Dec 23, 2025
    2.0
    Extremely annoying place. Definitely don’t order here through Uber Eats or DoorDash. They always get things wrong or forget things. And with uber having no customer support number there’s nothing to be done. Ordered the salsa Verda which costs extra and I’ve never received it I asked for hot safe they gave me mild. Ordered a Baja blast they sent a regular mnt dew. I ordered a soft taco got a hard one. Absolutely horrendous place.
  • DG
    Deidre Griffith
    Dec 22, 2025
    5.0
    Tonight at about 5:50pm I got my food from drive thru. I don’t know the name of the person who gave me my food but she was so sweet and complimented my name! I wanted to leave a shout out and thank you for being so nice. Food was good. This is my favorite Taco Bell near me
  • AH
    Ass Hole
    Dec 14, 2025
    1.0
    I love having a burrito with just lettuce and cheese. They must’ve had a vegan making my food. Because it didn’t have any meat. You tryna say I’m fat? Listen I rep 255 on the bench people. I NEED MY PROTEIN
  • RD
    Rachael deNoyelles
    Dec 6, 2025
    5.0
    Aliyah was super kind and friendly! Our food came out super fast and was great! Thank you!
  • JB
    Jennifer Brown
    Dec 5, 2025
    1.0
    Worst taco bell, it was 1 am and the person working drive thru had my order in hand but busy on FaceTime talking and laughing, while I was patient, that was short lived after watching this person get my drink 5 mins into me waiting and watching while they held the phone up to talk more. Very unprofessional and disrespectful

Frequently Asked Questions About Taco Bell

What are the regular operating hours for the Taco Bell at 3821 North Duke Street?

The Taco Bell at 3821 North Duke Street in Durham is open daily from 9:00 AM to 1:00 AM, except on Fridays and Saturdays when it stays open until 2:00 AM.

Is there a drive-through option at this Taco Bell location?

Yes, this Taco Bell location offers drive-through service Monday through Thursday and Sunday from 9:00 AM to 1:00 AM, and on Fridays and Saturdays from 9:00 AM to 2:00 AM.