Taco Bell

3.5
1015 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 3821 North Duke Street in Durham. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3821 North Duke Street, Durham, NC
27702, United States

Hours

Reviews

3.5
1,015 reviews
5 stars
355
4 stars
231
3 stars
155
2 stars
92
1 star
182

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rude behavior and long wait times.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.

Food Quality

Food quality is inconsistent, with some customers enjoying their meals while others received cold or poorly prepared items.

Cleanliness

The cleanliness of the restaurant is noted positively by some, but there are also reports of unsanitary conditions.

Management Changes

Recent management changes have led to improvements in service and food quality for some customers.
  • JK
    James Kogge
    1 day ago
    1.0
    My God just look at the state of this cheesy Gordita crunch. 5 bucks each btw...
  • DW
    Derecia Walkine
    Nov 6, 2025
    5.0
    Always great food and great service
  • SS
    Steven
    Oct 30, 2025
    1.0
    They will mess up your DoorDash order, driver waited over 30minutes because these bright people didn’t realize the order was ready but they didnt see it? Really? Did not even care to fix anything. Bad quality people and place.
  • TC
    Tamed Creme
    Oct 14, 2025
    5.0
    This is the Best Taco Bell I've been to.. (Minus the one lady who was rude to me when I asked to change my drink, because it was nasty..) [Not a common occurrence] On average, the food here is always amazing, and well crafted, especially in comparison to Other Taco Bell's, the employees seem like they actually care! And aren't rude to me at all (typically)! It even felt like I got hooked-up on my nachos the last time I ate there, by the guys lol. That how great they turned out! So I gotta give them their flowers! 🌺 Thank you!
  • SG
    Samantha G
    Oct 7, 2025
    1.0
    Customer service terrible they caught a bad attitude with me . Food looked questionable, cold to touch , tacos were exposed due to being poorly wrapped and was thrown in the bag any kind of way with toppings falling out . It had a garbage smell and literally looked like they gave me something out of the trash . DO NOT EAT HERE . It’s super rare I eat fast food and this gave me the ick about ever eating out again !!

Frequently Asked Questions About Taco Bell

What are the regular operating hours for the Taco Bell at 3821 North Duke Street?

The Taco Bell at 3821 North Duke Street in Durham is open daily from 9:00 AM to 1:00 AM, except on Fridays and Saturdays when it stays open until 2:00 AM.

Is there a drive-through option at this Taco Bell location?

Yes, this Taco Bell location offers drive-through service Monday through Thursday and Sunday from 9:00 AM to 1:00 AM, and on Fridays and Saturdays from 9:00 AM to 2:00 AM.