Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
875 reviews
5 stars
277
4 stars
182
3 stars
155
2 stars
71
1 star
190
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and dismissive towards customers.
Order Accuracy
Many customers reported frequent issues with incorrect orders, missing items, and poor handling of mobile orders.
Food Quality
Several reviews mentioned food being cold, poorly prepared, or not meeting expectations, with complaints about freshness and quality.
Service Speed
Customers consistently noted slow service times, both in the drive-thru and inside the restaurant, leading to frustration.
Cleanliness
Some reviews praised the cleanliness of the establishment, while others noted it was dirty, indicating inconsistency in maintenance.
- JVJosver VelaOct 21, 20251.0Last week i stopped by the drive thru , and i saw the manager being so disrespectful to a young lady , the lady was doing her job , but thats not a way to talk to your workers, if i can remember the name of the manager i would put it but honestly i dont all i know its a Hispanic manger.
- DPDominik PilatOct 19, 20252.0Regularly forget food and mix up items. Slways forget sauces. And when there is an issue with a mobile order, they are completely unacceptable. Owner/feedback number is unreachable. Will drive an extra 5 min to the next McDonald from now on.
- CKCaleb KeithOct 16, 20251.0Without fail there is always something wrong with my order.
- HLHilda LawrenceOct 16, 20251.0Slow, dry food, service is very slow like they don't want to work. Then go home
- TWTesha WolfeOct 12, 20251.0Y'all be having 10 workers in here on a Sunday and pull me for a frappe and then leave me sitting out here for 5 minutes and then had to come in and get my drink
Frequently Asked Questions About McDonald's
What are the opening hours for McDonald's at 5277 N Roxboro Road, Durham?
McDonald's is open from 5:30 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:30 AM to 10:00 PM on Friday and Saturday.
Does this McDonald's location offer a drive-thru service?
Yes, this McDonald's has a drive-thru service open from 5:30 AM to 11:00 PM on weekdays and Sunday, and until midnight on Friday and Saturday.
What delivery options are available for McDonald's at this location?
Delivery is available daily from 6:00 AM to 10:30 PM except on Friday and Saturday, when it extends until 11:30 PM. Services include delivery, same-day delivery, curbside pickup, and no-contact delivery.
How can I order McDonald's food through a mobile app?
You can order using the McDonald's app available on the Apple App Store and Google Play Store, or use quick links for online ordering.
What payment options does this McDonald's accept?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where is McDonald's located in Durham, NC?
The McDonald's is located at 5277 N Roxboro Road, Durham, NC 27712, United States.
What services does this McDonald's offer to customers?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
What nearby fast food options are available close to McDonald’s?
Near this McDonald's, you can also find Arby's and Burger King, which offer additional fast food and sandwich options.
Are there car services near McDonald's at 5277 N Roxboro Road?
Yes, Autorific Express Car Wash and Precision Tune Auto Care are nearby for automotive care and car wash services.
What other conveniences can customers find near McDonald's at this location?
Nearby conveniences include a BP gas station and convenience store, Coinme ATM services, and Western Union money transfer services.