Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
1,537 reviews
5 stars
416
4 stars
284
3 stars
235
2 stars
154
1 star
448
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some employees are praised for being friendly and helpful, while others are reported as rude and unprofessional.
Food Quality
Many customers expressed dissatisfaction with food quality, citing issues like cold or stale items, incorrect orders, and poor preparation.
Cleanliness
Several reviews mention cleanliness issues, particularly in the dining area and bathrooms, with some customers noting a bad smell.
Order Accuracy
Numerous complaints about incorrect orders and missing items were reported, indicating a significant issue with order accuracy.
Drive-Thru Experience
The drive-thru service received mixed reviews, with some praising speed while others reported long waits and poor communication.
- AMAmmar MustafaNov 11, 20255.0This McDonald’s location actually is one of the best in the area according to my experience because I’m dealing with McDonald’s restaurant if I’m not gonna say daily or weekly at least two or three times a week so I know where are the good McDonald’s location is and this one is one of the best , clean ,neat , very good team actually and Food is fresh Very good taste and I always go there. I wish the other McDonalds in Durham is just like this one.
- TTTheBigtoodNov 3, 20254.0Stopped while traveling through the area. Food was as good as could be expected at McDonald's.
- JTjavier torresOct 30, 20251.010 /29/ 25 the restaurant smells like drain but some body moped the floor whit dirty water
- LALeo AguilaOct 2, 20251.0This place smells really bad and customer service is really bad
- EPEverette PowellSep 20, 20255.0Drive thru window workers were very warm and kind. Food was plentiful and delicious. Everything was fresh
Frequently Asked Questions About McDonald's
What are the drive-through hours for McDonald's at 3533 Hillsborough Rd, Durham?
Drive-through is open Monday 4:00 AM - 1:00 AM, Tuesday-Wednesday 5:00 AM - 12:00 AM, Thursday 5:00 AM - 4:00 AM, and open 24 hours on Friday-Sunday.
What pickup and delivery services does this McDonald's location offer?
They offer curbside pickup, delivery, same day delivery, and no-contact delivery services.
What payment options are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What are the regular opening hours for this McDonald's?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday, and open 24 hours Friday through Sunday.
Where is McDonald's located in Durham, NC?
This McDonald's is located at 3533 Hillsborough Rd, Durham, NC 27705, USA.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's location has a drive-thru service available.
How can I order food from McDonald's online or via app?
You can order online at https://mcdonalds.smart.link/mjuu1ggdi or use the McDonald's mobile app available on Apple App Store and Google Play Store.
What nearby fast food options are available around McDonald's on Hillsborough Rd?
Nearby fast food options include Wendy's, Taco Bell, KFC, Bojangles', Burger King, and Zaxby's, offering a variety of burgers, chicken, Mexican, and Southern-style foods.
Are there any nearby services where I can get my car washed or refueled?
Yes, Autorific Car Wash is nearby for car washing, and gas stations like Mobil, Exxon & Mobil Stations, Family Fare, and bp are close for refueling your vehicle.
What amenities can I find near McDonald's for quick errands or entertainment?
Nearby amenities include CVS Pharmacy for medical supplies, Redbox kiosks for video rentals, LibertyX Bitcoin ATM for digital currency exchange, and UPS Access Point for shipping services.