Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
1,545 reviews
5 stars
419
4 stars
287
3 stars
236
2 stars
154
1 star
449
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders, missing items, and food not prepared as requested.
Customer Service
Feedback on customer service was mixed, with some praising friendly staff while others reported rudeness and unprofessional behavior.
Food Quality
Several reviews mentioned cold or poorly prepared food, with complaints about freshness and taste.
Cleanliness
Multiple customers noted cleanliness issues, including dirty tables and unpleasant odors in the restaurant.
Speed of Service
While some customers experienced fast service, many others reported long wait times and slow service, particularly during busy hours.
- JMJ MJan 3, 20264.0Fast foods on the go
- JCJonathan CooperDec 30, 20254.0It's McDonald's.
- HHHeraDec 27, 20251.0Repeatedly having issues with receiving orders with no sauce, but only AFTER this location decided to start charging people for sauce. If you're going to charge for sauce, include the sauce.
- KBKeonna BlackwellDec 13, 20251.0Every week, I repeatedly experience that my order is incorrect when I visit this location. Instead of correcting the mistake at the window, the staff instructs me to circle back in line because they seem more focused on quickly servicing the drive-thru than ensuring customer satisfaction. This consistent lack of quality service has led me to decide that I will no longer frequent this location.
- BSBrandon springerDec 7, 20255.0Destiny did real good in helping me. With limited help! Thanks again
Frequently Asked Questions About McDonald's
What are the drive-through hours for McDonald's at 3533 Hillsborough Rd, Durham?
Drive-through is open Monday 4:00 AM - 1:00 AM, Tuesday-Wednesday 5:00 AM - 12:00 AM, Thursday 5:00 AM - 4:00 AM, and open 24 hours on Friday-Sunday.
What pickup and delivery services does this McDonald's location offer?
They offer curbside pickup, delivery, same day delivery, and no-contact delivery services.
What payment options are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What are the regular opening hours for this McDonald's?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday, and open 24 hours Friday through Sunday.
Where is McDonald's located in Durham, NC?
This McDonald's is located at 3533 Hillsborough Rd, Durham, NC 27705, USA.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's location has a drive-thru service available.
How can I order food from McDonald's online or via app?
You can order online at https://mcdonalds.smart.link/mjuu1ggdi or use the McDonald's mobile app available on Apple App Store and Google Play Store.
What nearby fast food options are available around McDonald's on Hillsborough Rd?
Nearby fast food options include Wendy's, Taco Bell, KFC, Bojangles', Burger King, and Zaxby's, offering a variety of burgers, chicken, Mexican, and Southern-style foods.
Are there any nearby services where I can get my car washed or refueled?
Yes, Autorific Car Wash is nearby for car washing, and gas stations like Mobil, Exxon & Mobil Stations, Family Fare, and bp are close for refueling your vehicle.
What amenities can I find near McDonald's for quick errands or entertainment?
Nearby amenities include CVS Pharmacy for medical supplies, Redbox kiosks for video rentals, LibertyX Bitcoin ATM for digital currency exchange, and UPS Access Point for shipping services.